when I talked to your operator when I called she told me for the cheap 1year springs installed was $120 each,,all fees and taxes were included... guess what she was wrong.. .also the service teck talked me into new cable drums for $50 each,,,wow,,talk about price gouging ...$5.00 drum for $50.00... then you charged me >> Shop Supplies 7% $22.75 38449 Fuel / Energy Surcharge $20.00 Job was done and fast,This is the only plus,, springs were smaller then originals and drums were also cheaper made... No I am not happy...Price gouging and additional charges

- Al Pagano

Mr. Pagano, thank you for taking the time to speak with me today. I'm hoping the resolution that we discussed is satisfactory to you. If there is anything else you need, please do not hesitate to contact me again. Thank you.

Service was great. Paying over $500 to replace 2 springs was very upsetting and that was after I complained and got 20% discount. I called during the service and was quoted on the price of the springs and was told if I bought them install would be free. Then was told a different price from management after service was done. Must be nice to work one hour and make $300 to $400 I am thinking about starting my own business doing garage door repairs!!!! Spring was not broken

- Jeff Miller

Thank you so much for taking the time to speak to me today regarding your concerns.As per our conversation, I went ahead and refunded you in full. We hope that the resolution we discussed has made your experience with our company better. If there's anything else you need, please feel free to contact our office at 727-524-0001.

I highly recommend Precision Garage Door Services. My technician Chad Donovan was personable, very knowledgeable and professional and quickly determined the resolution to my garage door issue. I had a broken torsion spring on my 35 year old door and after seeing all the parts he had on his service vehicle, decided new rollers and bearing should be installed while the parts were removed to repair the spring. Chad did a great job and was very fast and efficient in his repair. the door is much quieter and should last another 35 years before any more needed repairs I was very impressed that Chad had all of the tools and parts needed to fix same day. Excellent customer service. Thank you Chad!

- Fred Fleming

Technician was prompt, came early and explained all my options for my repair. Due to his thorough inspection, he found out I needed more than just spring replacement. He showed me the areas of concern and educated me on how and why I have the issues. I chose to go with the complete repair with the full 7 year warranty so I have peace of mind. Kudos to the Technician for great work, politeness (in this heat) and a job well done !!!

- Brian Garavaglia

I had no idea that there was anything wrong wrong until I started to close the garage door and heard a snap sound which turned out to be the chain sprocket breaking off of the unit. I asked the wife to call for service. She was told that they could be here within the next 4 hrs which made both of us pleased. After the service man looked at the unit and told us the cost of repair and age of the unit, we opted to replace our existing unit with a new one with a lifetime guarantee. Within two hrs we were back up and running and very pleased with the service provided. Regards, Ron Bush

- Marianna Bush

Brian is a very professional, competent and polite employee; he is a valuable employee for your company.

- John Houle

David, your technician, was very prompt and professional. Also very friendly and he completed the job expeditiously. I was pleased with your service.

- James Gardner

I called for service and an hour and a half later they were in my house, that's fast service. Jordan was the person that provided me with the service, he was very helpful and courteous, he did a really good job. I'm a happy camper now! Thank you so much!

- Maria Munoz

Tech (Kevin) did a great job on our door; we will call Precision again if we need help on door but being retired I hope not real soon

- Chuck Dimeler

I was very pleased with the service provided me by James Mantsch. He was very thorough and professional. He explained everything in detail and exactly what parts and more importantly WHY I needed them. I would recommend Precision for all garage door service.

- Lorraine Crawford

The garage door spring broke about 3:00 today at our residence & a quick call to Precision Garage Door arranged to have a service/repairman headed out to replace the spring & mechanism. We were told to expect the service call between 6 & 8 pm. James M. from Precision called at 5:36 with news that we could expect him in approximately 10 minutes. He assessed the overall condition of our door's springs, bearings, etc, made some recommendations & was finished with all the repair work in approximately 1 hour. I'm pleased to report that James had us up and running in less time than we ever expected & the door now operates smoother & quieter than I can imagine...thank you James for a job well done & thank you Precision Garage Door for providing such knowledgeable & efficient service personnel.

- Kenneth Seymour

Fantastic Service and Technician!

- Clinton Morris

Timely and excellent service

- Charbel Kenaan

Isaac did an amazing job repairing my garage door and installing a new opener. I would definitely recommend Precision. I couldn't be happier with the results.

- Angie P

Always pleasant, professional & schedule in a timely manner. Would highly recommend this company.

- Sherry Gleckler

Fast, efficient, professional service. My repair was a warranty issue, and my problem was fixed without any issues. I have always had great service from Precision Doors.

- David Scott

Installer was on time and polite. He did a great job. He showed up on a Saturday evening in a rainstorm and got right to work. I called at noon on Saturday and they came out the same day. Awesome customer service. I highly recommend Precision.

- Mark Magnusson

We called at 730a Saturday and our garage opener and door springs were fixed and replaced by 2pm. David was both knowledgeable and friendly. Our door hardly makes any noise at all. Superb quality and service! Highly recommend.

- Jennifer Kimble

I’ve use them before in Atlanta.

- Dylan Griffin

Dave was wonderful and I am very pleased with the job he did. He was a pleasant gentleman. He is very professional and knowledgable and personable too. And he was even on time (on a Sunday). That’s rare these days. I can tell he takes his job very serious. He took the time to explained everything to us, which again is rare. I well recommend the company to everyone I know because of him. I will tell them to ask for him. He deserves a raise. Thank you Dave!!

- Debra Esposito

This was my second service call with precision since having their hurricane garage door and a k Linear garage door opener installed in 2011. Original install was very professional. First service all replaced a safety sensor that lightning got and service again excellent. Today the opener pad by door wouldn't work and David checked everything out and found a loose wire for an easy fix. Again excellent service that was not only quick but very professional. Moving to a new house soon and will have them on my list to call if any garage door issues at new place. Thanks

- Gene Peeples

Easy scheduling, called before to confirm appointment, arrived at time promised. Thoroughly investigated the issue before making recommendations and provided 3 solutions based on my budget. Honored their warranty without a hassle. Thank you James.

- Jim Harmer

We have been using Precision for several years and they are first rate. They come out and immediately help us with whatever we need.

- Terra Gabriel

Awesome work and great service! Will recommend!

- Jeff Musser

Precision is the best!! Your service man was outstanding! He replaced the spring and cables and anything that needed fixing - I will highly recommend your company to all my friends...Your ad on TV is to be praised.....I wish I knew the techs name - I think you already know it.

- Edith PeQueen

Arrived on time, was friendly and helpful. Install time only took about 30 minutes to an hour. Can't really say more. If you need something done quickly, give them a call.

- Drew Monies

Matt was so fast and very helpful and direct of the issue. I had so many questions but he answered with a smile. I recommend him for sure

- Victor Galvan

Kevin Cutolo did an excellent job installing a new garage door opener. He was very professional and had everything with him that he needed to do the job. I will always call Precision for my garage door problems.

- Mary Reed

very good and fast service tku

- Migeal Dumas

Matt Cipolla was their rep who came to our home for service. Matt installed a new garage door opener for us. He was very pleasant, explained everything to us before he left. Definitely would recommend Precision to anyone in the area who needs service.

- George Vamos