About Luca
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Reviews for Luca Marcelli
Robert Wright
Robert, we appreciate your five-star review and thank you for choosing Precision Garage Door Service of Clearwater (Lakeland). We're glad your experience was a positive one. If you need anything in the future, please let us know!
Repair Technicians: Luca Marcelli
Service: Garage door consultation,General repairs & installation
Marshall Turner
Stay far away from Precision Garage Door Service in Lakeland—especially Luis (manager) and Lluka (technician). This felt like a blatant upsell from the moment they arrived. After a quick look at my garage door, they claimed the only solution was a full replacement—parts, motor, everything—for over $1,700. No real troubleshooting, no attempt at a basic repair, just straight to the most expensive option possible. According to them, there were no alternatives. That didn’t pass the smell test, so I got a second opinion. A small, local company came out and fixed the exact same issue for $100. No major replacements. No nonsense. Just an honest repair. When I called Luis back to question why I was quoted over 17x the actual cost, he doubled down and said other companies “will do anything to get your business.” That response says everything. Instead of acknowledging the possibility of a simpler fix, he dismissed it entirely. From my experience, this looks like a textbook pressure tactic: convince the customer there’s no other option and push a full system replacement. Someone without experience—or an older homeowner—could easily be talked into spending thousands unnecessarily. Call it what you want, but this didn’t feel honest. It felt like an attempt to sell a $1,700 job when a $100 fix would do. Do yourself a favor: get a second opinion before agreeing to anything with these guys
Repair Technicians: Luca Marcelli
Service: Garage door consultation
Mickey Tidwell
My wife and I came home from running some errands and our garage door would not open. The main spring had broken on the door. I called Precision at 12 o'clock and by 3:30. My door was repaired and working perfectly. The technician was very knowledgeable and courteous and did a great job.
Repair Technicians: Luca Marcelli
Service: General repairs & installation
Benita
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We first contacted the company we usually use for garage related issues however, they had appointments availability for two days. We then contacted Precision. The technician arrived within one hour of calling. He was friendly, professional and knowledgeable and fixed the problem. Highly recommend.
Robert Burnett
They were on time did a great job
Repair Technicians: Luca Marcelli
Service: General repairs & installation
Terisa Glover
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Wow! I called for service at noon and Lyka arrived at 2! He was on time, courteous and provided options that gave me the information needed to make the right decisions for my repairs. There was no upselling or pressure - just his expertise in an area I had no experience with. I have used Precision before, when my spring busted (just like in the commercials - HA!), and will definitely recommend as well as call if I ever need help again.
Repair Technicians: Luca Marcelli
Service: Garage Door Repair
John Huie
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast, courteous service. Can't ask for more!
Doug Hodge
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My Spring broke on the door so couldn't get our cars out this morning. Called Precision at 8am and door was fixed by 1pm. They are so responsive and the repair fellow was very good. Thanks Precision for your quick response.
David Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Dear Mr. Morales, Thank you for your message. I appreciate the opportunity to work with Precision Overhead Garage Door. Your commitment to customer satisfaction and the importance you place on referrals is commendable and speaks volumes about your business philosophy. I look forward to collaborating and ensuring a positive experience that reflects the high standards you uphold. Best regards, DJ JOHNSON,Sr
License
License #CRC-1329612