Luca Marcelli
Average: 5.00 stars
Luca Marcelli's Bio:
Lakeland, FL
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Lakeland, FL
My wife and I came home from running some errands and our garage door would not open. The main spring had broken on the door. I called Precision at 12 o'clock and by 3:30. My door was repaired and working perfectly. The technician was very knowledgeable and courteous and did a great job.
- Mickey Tidwell
Winter Haven, FL
We first contacted the company we usually use for garage related issues however, they had appointments availability for two days. We then contacted Precision. The technician arrived within one hour of calling. He was friendly, professional and knowledgeable and fixed the problem. Highly recommend.
- Benita
Winter Haven, FL
They were on time did a great job
- Robert Burnett
Bartow, FL
Wow! I called for service at noon and Lyka arrived at 2! He was on time, courteous and provided options that gave me the information needed to make the right decisions for my repairs. There was no upselling or pressure - just his expertise in an area I had no experience with. I have used Precision before, when my spring busted (just like in the commercials - HA!), and will definitely recommend as well as call if I ever need help again.
- Terisa Glover
Haines City, FL
Fast, courteous service. Can't ask for more!
- John Huie
Lakeland, FL
My Spring broke on the door so couldn't get our cars out this morning. Called Precision at 8am and door was fixed by 1pm. They are so responsive and the repair fellow was very good. Thanks Precision for your quick response.
- Doug Hodge
Winter Haven, FL
Dear Mr. Morales, Thank you for your message. I appreciate the opportunity to work with Precision Overhead Garage Door. Your commitment to customer satisfaction and the importance you place on referrals is commendable and speaks volumes about your business philosophy. I look forward to collaborating and ensuring a positive experience that reflects the high standards you uphold. Best regards, DJ JOHNSON,Sr
- David Johnson
Service Provided:
Product:
Repair Technicians: Luca Marcelli
Stay far away from Precision Garage Door Service in Lakeland—especially Luis (manager) and Lluka (technician). This felt like a blatant upsell from the moment they arrived. After a quick look at my garage door, they claimed the only solution was a full replacement—parts, motor, everything—for over $1,700. No real troubleshooting, no attempt at a basic repair, just straight to the most expensive option possible. According to them, there were no alternatives. That didn’t pass the smell test, so I got a second opinion. A small, local company came out and fixed the exact same issue for $100. No major replacements. No nonsense. Just an honest repair. When I called Luis back to question why I was quoted over 17x the actual cost, he doubled down and said other companies “will do anything to get your business.” That response says everything. Instead of acknowledging the possibility of a simpler fix, he dismissed it entirely. From my experience, this looks like a textbook pressure tactic: convince the customer there’s no other option and push a full system replacement. Someone without experience—or an older homeowner—could easily be talked into spending thousands unnecessarily. Call it what you want, but this didn’t feel honest. It felt like an attempt to sell a $1,700 job when a $100 fix would do. Do yourself a favor: get a second opinion before agreeing to anything with these guys
- Marshall Turner