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very professional fella showed to fix a problem !!! very cordial and precise thank you for the efforts

Review:

Chris Johnson was my installer. He was polite, courteous and professional. He was safety conscious and understood my need for social distancing due to my COPD. When around me he wore a mask and gloves making sure I would be safe. He did a very professional job and left my garage the same as it was before he did his work. I am very happy with his work and the quality of the product.

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Thanks. Our Garage door problems are over. Very professional!

Review:

Timothy did an excellent job replacing new parts for our garage-door,and in a timely manner too.He was very professional and knowledgeable concerning the function of the garage-door.Thank you.

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Brian Harmon was my technician and was superb! He had the entire job done in a little over one hour. He replaced springs, rollers, pulleys, and cables! I am very impressed with him and your company! I hired Precision because some people whom I know have raved about your company!! Thanks you for a great service call!! I rate this as a 5!! Superb service!!

Review:

Great service. Technician was so friendly. Great customer service.

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Jordan came out to the job the same day I called and arrived exactly on time and repaired the garage door opener. He diagnosed the problem and fixed it immediately and correctly. I will use this company again and I highly recommend.

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Chris Johnson was very professional, explained everything in detail, and completed the job quickly. I am very satisfied with Chris and with Precision and will certainly give them a call again if I should ever need any work done on our garage doors. Thanks again Chris.

Review:

Chris Johnson was the technician that I had. He called prior to his arrival, which was great, he was polite, wore a mask which was comforting since we are seniors. He evaluated the problem, which was a broken spring, gave me the options and repaired our garage door. Great service.

Review:

The motor coupling on my 22 year old Sears garage door opener failed at 4:30 yesterday. Tommi answered my call and this morning Chris arrived, tested, diagnosed the problem and replaced the motor and track. Both Tommi and Chris were friendly and helpful. I selected the Belt-Drive opener and I'm very satisfied with the product and the workmanship.

Review:

I appreciate the prompt service, I called at 8:00 in the morning and had an appointment at 12:00. B. Harmon called and came on time, looked at the garage door, found the problem and gave me 3 options on how I could get it fixed. He was personable and knowledgeable, had the garage door fixed, cleaned up his space and was on his way in a timely fashion. Thanks!

Review:

Excellent quality product and Justin , the installer, was outstanding. He was friendly and knew his business. I will recommend Precision to my friends.

Review:

On the website It said $0 service fee after the tech got that he tells me it's $100. I should have been told that before he arrived when I made the appt.

Thank you for taking the time to speak with us today about your feedback. We are glad we were able to get this resolved for you.

Review:

Jose did a great job, same day service.

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Carlos arrived on time,and was very professional. Carlos was extremely helpful and knowledgeable in the products offered and the installation process. I would strongly recommend Precision for all your garage door needs.

Review:

I first called Precision several years ago to work on my two car garage door. They replaced the motor, rollers, spring, and balanced the whole job out. They more than met my expectations for the work preformed. About six months ago I had them replaced the rubber strip on the bottom of both doors. This service call was to replace rollers, and re-balanced the one car garage door. Everything is in good working order now. I can't say enough good things about Precision. They have always been prompt when called and the technicians are very knowledgeable. I would never think of using anyone else to work on my garage doors.

Review:

Jeremy was very good with my service he explained why my door bracket broke from the door opener arm. He fixed everything that needed replacing in a timely manner. He was friendly and professional. My only down side was I think material was pricey after receiving itemized break down.

Thank you for taking the time to speak with us today regarding your feedback. If you need anything else, please feel free to reach out to us.

Review:

Installer was a nice young man and did a great job!

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Noah, my technician, was very professional, pleasant and competent. He is a credit to your company.

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My appointment was between 2 and 6:00 p.m. but Chris Carelas called me just before 2:00pm and was here within 20 to 25 minutes, He was very Knowledgeable to my questions answered them very quickly and got right to work. I chose Precision garage door company to fix my Garage door because they had installed the motor and I knew from their reviews that they would be the best company for the Job. Thank you Chris Carelas for the Awesome Job! ?????

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great service!

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Very pleased with the service the tech gave me 3 options to choose from with no pressure sales .

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Our technician, Jesse Burns, gave us great information and was very knowledgeable about the garage door issue. Great customer service!

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Bryan was very professional and very easy to talk to and very knowledgeable with his job excellent!!! will recommend any time to anybody..

Review:

Jose (A) great guy.. explained everything in detail on repairs and was very respectful in person space during this time...looking forward to getting a new door in a couple months

Review:

Brian was very polite and informative on time and explained all of what we needed wasted no time getting the job done would recommend them to anyone who ask or needed a garage door replaced or repaired

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Chris was great! Very professional and courteous.

Review:

The tech that came out was knowledgeable and polite but I was very specific about what I needed and that we weren't replacing an opener but installing the first one. I was told over the phone the price installed and I could use the coupon I had. Upon arrival, the tech said he would install what I was told over the phone (1/2hp opener) but It wouldn't last the year and the second car remote was an extra $48 and the bracing was another $5 and there was a trip charge of $20. I was never told there would be a trip charge and it makes no sense since he was coming to do a estimate. There isn't any charge if I say no...why should there be one if I say yes! So I did. The excuse was the people on the phone don't know a lot and you really are a repair company. Then they should. Felt like it was a bait and switch. If not your phone staff need to be better trained.

Review:

Your company replaced springs some years back and has given me no reason to call anyone else. Your technician, Kevin, came at appointed time, was clean, sober, respectful and courteous, knowledgeable and well-spoken (seemed to be an educated sort), prepared with equipment to get the job done quickly, and finished with no fuss or delay. Also, his service van appeared immaculate.

Review:

Great service guy Mike Fanning very personable easy to talk to he listened to the problem that I explained and fixed it .I had a 20% off but I forgot to use it????