Read what people are saying
about Precision Overhead Garage Door
Precision Overhead Garage Door of Lakeland, FLhas received 2094 reviews, averaging 4.82 Stars:
Lakeland, FL
Product:
Lakeland, FL
The guy didn't put the belt back right and I went to,close,the garage and it broke.the guy came back and was had an attitude of oh well it's broke..well its broke because he didn't put it back properly..
- Laura Lizotte
Thank you for taking the time to speak with me regarding your experience. This is not something that we have happen and we are so sincerely sorry. We hope the resolution that we discussed was satisfactory to you. Again, if you have any questions or concerns, please call me.
Lakeland, FL
I give 5 stars to Precision Overhead garage door service. I called for garage door repairs and James was out that day. James was very friendly and efficient.
- Holly Drawdy
Lakeland, FL
Call precision garage doors to replace tension springs they came out estimate was 285 then it quivkly escalates to 300 dollars service was good but replacing springs wasn't worth 304 dollars over priced springs and when they come out they start looking for other ways to pad the bill.
- Willie Frasier
Product:
Repair Technicians: James Mantsch
Lakeland, FL
Found you online, called and rep came out next day and give me an estimate. serviceman came next morning . removed replaced 40 year old door and installed a new one. everyone from receptionist , to salesman to installation serviceman were excellent. I give you 5 stars on all.
- Don Josey
Product:
Lakeland, FL
The technician toke less than 20 minutes to fixed the garage door, he didn't replace any parts and charge us $300 dollars "rip off. We decided to accept the conditios because we all ready wait a day with our cars inside of the garage and we need to go to work.
- Diego Viteri
Thank you for taking the time to speak with me today regarding your experience. I hope that the resolution that we discussed was satisfactory to you. If you have any further questions or concerns, please feel free to contact me at your earliest convenience.
Winter Haven, FL
I was the last repair visit for repairman. He worked into the night to get the door repaired. Very pleased with repair. I am surprised at how much quieter the door opens and closes. Had controller & springs replaced.5 Stars for sure.
- Dennis Hassett
Product:
Lakeland, FL
Completely professional.... great job. Would recommend and will to whover needs this work done. Actually, work done was beyond what I had hoped for. Give this guy a raise!
- Robert Greene
Lakeland, FL
quick response to our call and service person did a good job. however, we were surprised at the expense of the repair.
- Brian Kelley
Thank you for your feedback, we do appreciate it. If you would like, please call Danielle at our Clearwater Administrative office to discuss this further at (727) 524-0001. Thank you again.
Lakeland, FL
I called Precision because I heard their advertisement on The Joy FM, a station I am fond of and listen to because I helped build their studio and transmitter facilities and get it on the air over 30 years ago. I wanted to look at reworking the seals to prevent leaves, frogs, lizards and snakes from getting into the garage. I arranged an appointment and their tech, Keith came out to look at my door about 8:30/9:00 AM. We discussed what type of seal to use and how to install it and he then looked at my installation. He noticed that the spring board had pulled away from the wall and the door was in imminent danger of collapsing! Needless to say, I authorized the repair and service work to begin immediately. He even helped clear the space back from the door to give him room to set up his ladders and table. By Noon he was finished with new springs, new nylon rollers, realignment of the track, a new bottom triple seal, lubrication of the track, rollers, and hinges {which had never been done}, and resetting of the limits on the motor. After almost 9 years, the door runs quieter, smoother, and is better sealed than when it was originally installed by another company. I could not be happier! I would definitely recommend Precision and their installer Keith Allen for anyone needing garage door work of any type.
- Mike Stukey
Product:
Auburndale, FL
Brian responded very quickly to our call for assistance. He promptly diagnosed and solved the problem. What was especially impressive is there was no extra charge for out of regular hours call. We'd be glad to recommend Precision to our friends.
- Paul Mains
Lakeland, FL
Very friendly, competent, thorough, and more importantly he cleaned up his work. He was also here on time. This is the second time we have used precision and would certainly use again (hope not) and would recommend Prestige to others.
- Larry Peterson
Product:
Repair Technicians: James Mantsch
Lakeland, FL
We contacted Precision based on advertisement and your reviews. Christopher Stephens arrived yesterday to repair our 16 x 7 torsion spring door. He installed new springs, repaired work that wasn't done properly from another company, replaced the cables and rollers and installed a new "silent" Linear door opener. Christopher was very courteous, professional and knowledgeable. He explained everything he was doing. We are extremely happy with the work performed. We love our new opener and plan on replacing the second garage door opener soon. Thank you for providing excellent technicians and for a job well done!
- Richard Carter
Product:
Lakeland, FL
Christopher was very knowledgeable about what was needed to repair our actuator.Appreciate this young man and would call for him in the future.An asset to your company and customers. Thank you.
- James Harrison
Product:
Lakeland, FL
great job great installer
- Gary Crankshaw
Product:
Repair Technicians: James Mantsch
Lakeland, FL
I used you in past.fast and good service. Thank you service Tech John P. Very thorough.good job.
- Linda Burnham
Haines City, FL
Joe was amazing. Fixed a botched job done by another company in less than no time. Very helpful, friendly & knowledgeable. I'll definitely be using/recommending Precision's services moving forward. Thanks Joe!
- Tak Yealu
Product:
Davenport, FL
Found you through Home Mag, but also by good 'word of mouth'. James was wonderful. Sincere, honest and knowledgeable. It was more than just springs - it was a complete re-do of the door operation. It is now so quiet and smooth running. Thank you.
- Laurie
Lakeland, FL
I believe that the pricing was excessive. $240 for ball bearings. But I had no choice. It was the weekend and we needed a working garage door. The tech just like the other one last year was curt. In any event, I have a 5 year warranty which I expect it to be honored. Hopefully, I won't have to call you guys again.
- David Ramos
Product:
Davenport, FL
Company answered my phone call on a Saturday in the late morning and scheduled me for the same afternoon. Wesley showed up for the appt time and did a GREAT job. He was friendly professional and courteous. Prices were reasonable. Thx again Wes !!!!
- Phil Johnson
Lakeland, FL
service was excellent. responded early, gave me all options, and fixed my door. John Pappas(the Tech.) was great. He was knowledgeable and very professional. My only problem was that when I received my itemized bill I was charged $20 for a fuel charge. I was not told about this and I feel that your fuel should be your cost. Other than this I recommend them, I have used Precision 3 times before this visit.
- Janet Holzinger
Winter Haven, FL
Very rapid response. Mike was very professional, knowledgeable and friendly. He provided quality customer service. Will definitely refer this company to friends and neighbors. Will use them again!!
- Jill Taylor
Product:
Winter Haven, FL
I chose Precision because we needed repairs on opening our garage. I seen your advertisement on television. The service was great! Five Stars.
- Mona Bess
Product:
Mulberry, FL
Wesley was extremely professional and knowledgeable in what we needed to have to get our garage door to work. In addition he worked in a very timely manner. I would recommend Precision to anyone.
- Debbie Pertigala
Product:
Lakeland, FL
I called Precision yesterday afternoon because of a broken spring on my garage door. Carlos came out this morning and when he left, my door runs like new!!! Thank you Carlos for a great job with professionalism! I will definitely recommend Precision to everyone.
- Steve Apetz
Product:
Lakeland, FL
I was very pleased with the promptness of service and Brian - tech was very personable and could not have been nicer. I was surprised at the cost as I had nothing to compare it to as I needed the work done that day since I could not get the garage to open. Have since heard of a customer that paid significantly less ($200) from Precision for the exact same job but not knowing how different their garage door might have been, I can’t truly judge. I do appreciate being able to work out a few payments to make it easier.
- Kevin Ling
Product:
Lakeland, FL
ON 6-6-18 HAD GARAGE DOOR REPAIR . I HAVE USED PRECISION IN THE PAST AND HAD GOOD RESULTS ***** CRAIG EARLE DID A FINE JOB WENT THROUGH THE OPTIONS AND DID A FINE JOB ***** THE DOOR WORKS WELL AFTER THE JOB WAS DONE.
- Gene Turchan
Product:
Lakeland, FL
when I talked to your operator when I called she told me for the cheap 1year springs installed was $120 each,,all fees and taxes were included... guess what she was wrong.. .also the service teck talked me into new cable drums for $50 each,,,wow,,talk about price gouging ...$5.00 drum for $50.00... then you charged me >> Shop Supplies 7% $22.75 38449 Fuel / Energy Surcharge $20.00 Job was done and fast,This is the only plus,, springs were smaller then originals and drums were also cheaper made... No I am not happy...Price gouging and additional charges
- Al Pagano
Mr. Pagano, thank you for taking the time to speak with me today. I'm hoping the resolution that we discussed is satisfactory to you. If there is anything else you need, please do not hesitate to contact me again. Thank you.
Product:
Davenport, FL
Service was great. Paying over $500 to replace 2 springs was very upsetting and that was after I complained and got 20% discount. I called during the service and was quoted on the price of the springs and was told if I bought them install would be free. Then was told a different price from management after service was done. Must be nice to work one hour and make $300 to $400 I am thinking about starting my own business doing garage door repairs!!!! Spring was not broken
- Jeff Miller
Thank you so much for taking the time to speak to me today regarding your concerns.As per our conversation, I went ahead and refunded you in full. We hope that the resolution we discussed has made your experience with our company better. If there's anything else you need, please feel free to contact our office at 727-524-0001.
Winter Haven, FL
I highly recommend Precision Garage Door Services. My technician Chad Donovan was personable, very knowledgeable and professional and quickly determined the resolution to my garage door issue. I had a broken torsion spring on my 35 year old door and after seeing all the parts he had on his service vehicle, decided new rollers and bearing should be installed while the parts were removed to repair the spring. Chad did a great job and was very fast and efficient in his repair. the door is much quieter and should last another 35 years before any more needed repairs I was very impressed that Chad had all of the tools and parts needed to fix same day. Excellent customer service. Thank you Chad!
- Fred Fleming
Product:
Your a tech Chris A was great! He offered t o help me over the phone to save me $150. When he arrived at my home he found a major problem with center bearing mount. He had all the repair parts on the truck. Would highly recommend your services. Called your office At 8am and Chris was at my home by 10am! Thank You! T
- Mike Merek