From the very courteous, professional lady I spoke with over the phone (I apologize, I cannot remember her name) this experience has taught me a lesson. I originally contacted the company I have previously used for my garage door and received just awful customer service over the phone. I decided to call Precision and am so glad I did. Precision was able to fit me in the same day. John called to let me know how far out he was. When he arrived he was incredibly professional and polite and really knows his stuff. He showed me what he was doing and explained everything. He was a doll to work with. Thank you again John for everything.

- Cheryl Mongoven

Well done. Explained what had to be to fix the problem and did it properly and professionally.

- William Guthrie

My experience with the tech Mike was awesome!!! He was very knowledgeable about everything and wasn’t pushy at all. They came right out and Mike got the job done!! I would highly recommend precision for sure.

- Buck Saylor

Christopher Enlow was early, professional, courteous and efficient. I will glad recommend precision overhead garage service to anyone.

- Shy Campbell

The entire experience with representatives of Precision Doors can only be described as outstanding. It started with the person who answered my call on a mid Saturday morning. She was able to schedule a technician for later in the day. Her notes assisted the technician to be prepared as to what to expect at our home. The technician was professional, courteous, and most importantly competent to analyze the problems, make recommendations and to implement them in a timely and cost effective manner. I would recommend the technician Logan without any hesitation.

- John Cataldo

Great and timely service. Our tech Baylor did a great job explaining our options and installing our new opener.

- Lisa Raymond

10/10 recommend the company Logan Forsyth went above and beyond to help with everything I needed!

- Vivi Baisden

We had a great experience with Precision. Keith came out and evaluated our situation and needs. We were given 3 options which was prepared by Keith. His diagnosis of our problem was thorough, and his explanation was easy to comprehend and follow. Keith performed our repairs and installed new equipment quickly and efficiently. He explained what he was doing every step of the way. He was pleasant and accommodating. Keith was great. I would recommend him to others for their garage door needs.

- Steve Stogner

Technician was both helpful and knowledgeable and answered all my questions. Shawn allowed me to choose exactly what I needed without any pressure.

- Joe Gibilisco

Orion was a real pro, and we greatly appreciate that. He explained in detail what was needed now, and why … as well as recommendations for future improvements, and provided a detailed menu with prices. Great, friendly attitude, and knowledgeable. We will ask for him in future.

- Mike Gordon

Chris was here within an hour of my call and was very courteous. He fixed a dent in my garage door so that you can't even tell from the outside that it had been dented. He checked the bolts on the inside of the door and replaced some of them, as well as reinforced the bottom seal, working over an hour in the 90+ degree garage. I was very pleased with his workmanship.

- Mary Harman

I was overjoyed with the professionalism and courtesy of John T. I told him I wanted the door fixed right. I have a very heavy garage door. He gave me two scenarios and the cost of each. He did not pressure me in any way. Precision was recommended to me by two friends and I too will recommend Precision of Lakeland to my colleagues, friends, and family. Thank you for a job well done. Oreen Hajec

- Oreen Hajec

Top shelf customer service ! Our tech - Brian H.- was prompt, efficient and informative. Solution, plus info and advice -- couldn't ask for more....

- Robert Wymer

Very efficient service and on time for scheduled window. Extremely mannerly young men who knew their business and took care of my problem in a timely manner. Very impressed with the needed service.

- Peggy Stetlet

I chose Precision because of your quick response. Your technician was courteous and worked quickly to fix my door. However, your prices are very very excessively high. Your technician did his best to sell me as many repairs whether really needed or not to raise the total bill. In the end, he gave me a discount for previous visits and also gave me a couple of rollers. I refused to buy your 10-pack of rollers for $410.00 because I found I can buy the same 10-pack for $25 on Amazon. I'll never use Precision again.

- William Martin

I recommend this company for your garage door repairs. The crew was polite and completed the work in a timely manner.

- David Smith

The young men were prompt and efficient to repair our garage door. The work was greatly appreciated.

- Lloyd Brecke

Very courteous knowledgeable man who fixedly our door today. Would highly recommend your company.

- Linda Eccles

Great service.Wayne took the time and explained my options in a very professional manner. I was very pleased with his work and attention to detail. He made sure I understood before leaving.

- John Scullin

EXCELLENT SERVICE!

- Bill Sone

Blue answered the phone and was so courteous, I called at 10:30 on a Saturday. She said she’d have a tech out between 12-4. Alex got here at 12:45, called first, and was so professional. He showed me what was wrong and fixed it with a smile. You have great people working with you, I appreciate the great customer service! Thank you~ Kelli

- Jon/Kelli Robarge

Stefan did a great job and we’re very pleased with him taking care of our issue with the wireless opener.

- Gary Ruhle

Daylon our service tech was very helpful on how to take care of our door. Your service appt was within two hours. Outstanding. Will highly recommend.

- Norman

Travis and the administrative assistant gave outstanding customer service ???? Travis very professional and went out of his way to make sure my door was installed correctly ????

- Melodie Driggers

Travis called me when he was about 20 minutes away. when he got here he tested the door and showed me what he thought was causing the problem. He fixed it without hesitation. Absolutely no trial and error, fixed first time around. Thanks Travis you did good! Ken.

- Kenneth Pirkle

My friend has used Precision before and was satisfied. The technician was very courteous and knowledgeable. I definitely want to thank Derek as he was very helpful and walk me thru the correct procedure and picking the best choice to proceed.

- Johnnie Mcclelland

Technician was very knowledgeable and customer oriented.

- Dennis Paul

Seventeen year old garage door opener failed. Called Precision in the morning and was told a tech would arrive between 12 and 4. Luke arrived around 1:30, diagnoses the problem….opener fried. Two options were presented, selected one and the installation began. Luke was extremely courteous, efficient, detail oriented, and explained the process and use of the new opener.

- Bill Benson

John Duff was very professional. He did an excellent job.

- Walt Arnold

We called Precision because we have had excellent service from them before. This time our door stopped working on a Saturday and they came that same Saturday. (Wow) The person answering our call was very nice. The technician named Dalton was courteous, after examining the problem explained what he was going to do first (which fixed the problem), and then repaired it quickly and quietly by installing new sensors which were still under warranty. He was a gentleman and very respectful (something I find not present all the time nowadays); he even called to let us know he would be 15 minutes late in arriving - very nice. Our experience from beginning to end was wonderful. So we will continue to call Precision whenever we need service or new products that they deal in. Thank you Dalton, and thank you Precision.

- John and Sarah Ferrence