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Read what people are saying
about Precision Overhead Garage Door in:

Bartow, FL

Precision Overhead Garage Door of Lakeland, FL
has received 61 reviews, averaging 4.66 Stars:
1 2 3 4 5
Review:

After waiting for over two weeks for service from a different Polk County, Florida garage door company that I had used for many years, I was told that the technician would be here on Thursday. After waiting all day on Thursday and not hearing from him by 3:30 p.m., I knew he was not coming. I then called the office and was assured that he would arrive at my residence that day. By 5:00 p.m., with no call from the technician or the company to explain anything, I knew that I nor my business mattered to them. I immediately called Precision Overhead and was greeted by a very professional young lady who immediately set up an appointment for the next day. She also immediately emailed me the information regarding my 10-2 window for the appointment, the technician’s name and other pertinent information regarding the company and its’ employees. What a difference in companies! I must say that Precision Overhead exceeded my expectations with their “professionalism and caring attitude” from my initial conversation on late Thursday afternoon to early Friday afternoon when everything regarding my garage door worked perfectly. Thanks to this company, I went from No More Waiting and No More Disappointments to Extreme Happiness in a matter of hours! A working garage door is a necessity for me! The technician, Mr. Chris thoroughly explained everything. Due to his expertise and personality, my daughter, Dr. Monique and I trusted him to do his job, to do it right and to do it with excellency! That he did! My overall experience from this company and Mr. Chris was 100%. A+ in all areas! They have “Earned My Business” and I am thankful that they cared enough, with my pay, to expediently meet my needs! I must say that I love my upgraded system and its sleekness! Thanks Precision Overhead Owner, Mr. Rapp for your great leadership and for your great employees who do such an outstanding job! Mr. Chris is the best at what he does! We also loved his great sense of humor! Thanks and Continued Blessings! ~Dr. Sheila Daniels Jones

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Chris Johnson Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Repair Technicians: Chris Johnson
Review:

I called Precision late on Saturday, looking for an appointment one day the following week. They gave me an appt the very next day....Sunday! The gal on the phone, Brie, was very sweet. And, the service rep was courteous, kind, and took the time to explain things to me. I'm nearly 80 and know nothing about garage doors. The whole process was much less traumatic than I expected due to Josh's kindness and expertise.

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Josh Battle Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Repair Technicians: Josh Battle
Review:

I'm very satisfied with the work done on my garage springs by Austin Orton. Nice young man, knowledgeable about the problem and explained everything to me before the work was done. I would recommend this company to friends and family.

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Noah Geer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Repair Technicians: Noah Geer
Review:

Chris did a good job! Very professional !

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Service Provided:
Garage Door Repair

Review:

Everything was perfect. 5 stars all the way

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Travis Sanferraro Service Provided:
Garage Door Repair

Repair Technicians: Travis Sanferraro
Review:

Luke R. was fantastic. He was knowledgeable and helpful when explaining my existing problems. He walked me through a reasonably priced solution and he completed the work that day even though the appointment wasn’t until the later afternoon!Thank you so much for your hard work and kindness!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Our Technician Luke called 20 min. prior to arriving at our house for an evening appointment. That is very accomodating to me, i didnt have to take time off from work and sit around waiting, as you usually do. He troublshooted the issue, and found the problem right away. He went over a couple of options we could take. He had the replacement part on his van, again very efficient, not having to order parts and come back. We elected to do the repair, and he was done within 30 minutes. He lubed all the moving metal parts and gave me some useful information on preventative maintainance. That to me is very professional because the unit was not purchased from them, or covered by any remaining warranty. We discussed some pricing on new equipment if needed down the road, and paid with my debit card. I would for sure use precision again, and recommend them to my friends and neighbors.

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Service Provided:
Garage Door Opener Repair

Review:

Knowledgeable Personnel easy to understand took time to explain the situation and what to look for to keep my garage door working properly!

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Chris Pinnegar Service Provided:
Garage Door Repair

Repair Technicians: Chris Pinnegar
Review:

Came out quickly and fixed door promptly, all having parts needed on the truck.

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Brian Harmon Service Provided:
Garage Door Repair

Repair Technicians: Brian Harmon
Review:

Great response and service Tech

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Travis Sanferraro Service Provided:
Garage Door Repair

Repair Technicians: Travis Sanferraro
Review:

The technician was courteous, knowledgeable and professional. Fixed my garage door quickly. Highly recommended company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

My appointment was between 2 and 6:00 p.m. but Chris Carelas called me just before 2:00pm and was here within 20 to 25 minutes, He was very Knowledgeable to my questions answered them very quickly and got right to work. I chose Precision garage door company to fix my Garage door because they had installed the motor and I knew from their reviews that they would be the best company for the Job. Thank you Chris Carelas for the Awesome Job! ?????

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Chris Carelas Service Provided:
Garage Door Repair

Product:
Springs

Repair Technicians: Chris Carelas
Review:

James was very personable and knew what he was doing! I do have a concern about the final invoice. The difference between the 3 repair options increased by $200.00 with the final invoice! I give James the highest praise for his work, but the difference in final cost will bring down my overall rating!

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A Response from: Jim Rapp

Thank you for taking the time to speak with me today. I'm glad we were able to resolve your issue. If there's anything else you need, please feel free to contact me.

Comment from: Phil Pearson

Thank you for your integrity! I appreciate the fact that I was refunded the amount in question promptly. Overall this has been a very satisfactory transaction.

James Mantsch Service Provided:
Garage Door Repair

Product:
Springs

Repair Technicians: James Mantsch
Review:

I want to thank you for assigning Brian H to repair our Garage Door, he did a great job and was fast and neet does his job well. The door is working fine. Brian's job was well done. Thanks, Brian, Excellent customer service. Explained what needed to be done and did the job well.

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Brian Harmon Service Provided:
Garage Door Repair

Repair Technicians: Brian Harmon
Review:

The gentleman that installed my garage door was very professional and the best when installing the door. He called and stated when he would arrive and one he arrived. never stopped until the entire door was installed. Thank You for everything you did.

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Nicholas Rubacka Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Nicholas Rubacka
Review:

Door broke Friday, came Saturday and fixed it. Something was wrong Sunday, came today and fixed. Works like a charm. Thanks

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Service Provided:
Garage Door Repair

Review:

I have been a customer, for a longtime. Your company always give me good, dependable service.

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Keith Allen Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Repair Technicians: Keith Allen
Review:

Great customer service and skills to repair garage doors.

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Service Provided:
Garage Door Repair

Review:

Called around got several Quotes . This was the best price around and customer experience. The Technician Robert Trotter was very professional and didn't try to up sale me on anything that wasn't broken or wore out. He was very Knowledgable and didn't mind answering the questions I asked.

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Robert Trotter Service Provided:
Garage Door Repair

Product:
Springs

Repair Technicians: Robert Trotter
Review:

James was excellent! Very professional and prompt! Even swept my garage floor!! Very happy with the service

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James Mantsch Service Provided:
Garage Door Repair

Repair Technicians: James Mantsch
Review:

I called at 7:45 am about a non-working door opener and by 9:15 am, a technician {Chris C.} was on site. He checked out my opener and offered both potential repair costs of a 28 year old opener and costs of a new one. I elected the new one. Chris was quick and efficient with the installation and by 11:15 he was done. I was very pleased with the quality and quantity of work. Thank you all very much, especially Chris.

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Chris Carelas Service Provided:
Garage Door Repair

Product:
Cables

Repair Technicians: Chris Carelas
Review:

Joe Phillips, has excellent customer service knowledge. He was very friendly and did a very good job. I have been a customer for several years.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Thanks Precision Garage Door Co. for your quick response and fixing my door the same day I called. Great service with a friendly and knowledgeable service tech.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very professional and efficient. Explained all details to my understanding.

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Bryan Stewart Service Provided:
Garage Door Repair

Repair Technicians: Bryan Stewart
Review:

Good, clean, professional service. Good job!

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Bryan Stewart Service Provided:
Garage Door Repair

Repair Technicians: Bryan Stewart
Review:

Thank you for the quick response and service!

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Bryan Stewart Service Provided:
Garage Door Repair

Repair Technicians: Bryan Stewart
Review:

he is absolutely wonderful, very polite and I have never had anyone like that in his life! I will also refer us to other people. Thanks

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Carlos Morales - Garage Door Designer Manager Service Provided:
Garage Door Repair

Field Managers: Carlos Morales - Garage Door Designer Manager
Review:

Doug was awesome!

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Service Provided:
Garage Door Repair

Review:

Needed a permit

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Carlos Morales - Garage Door Designer Manager Service Provided:
Garage Door Repair

Field Managers: Carlos Morales - Garage Door Designer Manager
Review:

Jose was a great technician

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Service Provided:
Garage Door Repair

Next Page
Lakeland Area

(863) 940-0906

(863) 940-0906
Winter Haven Area

(863) 420-5673

(863) 420-5673
Davenport Area

(863) 734-8342

(863) 734-8342
Precision Overhead Garage Door
Office: (863) 665-3737
2614 Lakeland Hills Blvd
#4

Lakeland, FL 33805

License

License #
CRC-1329612