Tech was nice and figured out the issue with my door motor pretty quickly. But that’s where the good service ends, sadly. The technician was quick to upsell me over priced goods that aren’t even meant for residential homes, but heavy duty commercial motors. Either I replace my circuit board for the cost of a whole new residential motor or buy a commercial one for an extreme price. There was no in between. This “service” seemed more like a up sale than an actual problem solving and general service visit. Not calling or referring again

- Dalton Leonard

Sean did an amazing job, was knowledgeable and professional. He replaced my 2 springs and 3 bearings in what seemed like no time at all. My only issue was the price. I should have done more research beforehand but what I found was surprising given what I was charged. Quick Google search shows the average for spring and labor is between 150-350 and certainly not the 378 per spring I paid. Additionally, the springs themselves couldn't be more than 100 a piece, so I'm wondering where the rest of my money went to. It certainly doesn't seem like I should be paying near $600 for an hour of labor.

- Peter Kleponis

Was charged twice as much as I was quoted over the phone! Felt like I was taken advantage of.

- Renee Barrow

$90.00 for 5 minutes of work and pressing a couple of bottoms "Reprogram Fee" (39.95) after charging fleet Transportation ($20.00), Service Call (29.95). Overpriced services after been told that the service call was going to be $49.95 by the dispatcher. She forgot to tell me that touching a bottom was going to cost me an additional $40.00. Compelled to put Garage Door Opener Repair for service performed for no choice to insert the actual service performed "Reprogram Fee".

- Felix Santiago

Thank you for taking the time to speak with me today. If there's anything else you need, please do not hesitate to contact us.

My spring was broken. The tech was really nice! However, when I called they gave me an estimate of $65 to $118 and she said the tech would be able to tell me what it would be when he got there. So I was expecting to pay no more than $200.00. When the young man told me it would be $565 I was shocked! He said I needed other things to make it last longer. I didn't get them and it still ended up costing me $256.00 I won't use them again.

- Regina Davis

Thank you for taking the time to speak with us regarding your experience. We hope the resolution we discussed was satisfactory. We do offer 100% customer satisfaction, so if you have any further questions or concerns, please feel free to contact us.

Finished late.

- Ray Jenkins

good job, but i wished that my door could have been programmed to the Car 2 U app.

- Hall Bersani

Mike was good, I did not know I needed a permit for my new door.

- Fred Hall

My technician was late.

- Cedric Michaels

My technician did not finish on time.

- Walter Douglas

I was unaware I needed a permit for my new door.

- Geoff Williams

Good job

- Bonnie Cerulo

Not able to install my door the same day.

- Kay Hickman

I was unaware I needed a permit for my new door.

- Hall Beserini

My part needed to be ordered. Otherwise everything was great.

- Fred Beserini

My technician did not have what I needed. It needed to be ordered.

- Hosie Mela

Tech wasn't able to complete the job because they don't sell the part I needed and they would have to order it

- James Fletcher

Did a good job.

- Colin O

Tech was knowledgeable but wasn't able to get the door installed the same day. I didn't know there had to be a permit.

- Sam S

He was late.

- John D

I needed to have a new door installed and the technician said he only handled repairs and could not install the door the same day, as the install team already had a full schedule. I had to park my brand new car outside till the next day. Wish I could have had same day install.

- George Hamilton

I feel like the technician was rushing, considering how much money I spent to have the work done.

- Sonya D

Had to have them come out twice to fix issue. So far so good this time.

- Daniel Patterson