Dear Mr. Morales, Thank you for your message. I appreciate the opportunity to work with Precision Overhead Garage Door. Your commitment to customer satisfaction and the importance you place on referrals is commendable and speaks volumes about your business philosophy. I look forward to collaborating and ensuring a positive experience that reflects the high standards you uphold. Best regards, DJ JOHNSON,Sr

- David Johnson

The technician was very knowledgeable and able to fine the problem quickly. He was nice, friendly and address all of my issues. He installed a new opener in less then two hours and I feel confident that I will have a reliable system for tears to come.

- Jason Cooper

The service person that arrived was scheduled for 4-8. Yea! He called and said he'd be here around 3 pm. He really looked for the problem! He investigated the noise we had and tighted the springs and adjusted some other things. I had been told by another service person that we would HAVE to have a new door opener. The door is makes less noise when opening now!!!! Thanks to the servicer.

- NJM

Scheduling my garage door opener installation was easy. The technician arrived on time and gave me two great options to choose. He walked me through the installation process and was done in just over an hour. He talked me through the app and then he personally paired my car's home-link to the new opener. How awesome is that! What a great experience!!

- Daryl Crawford

The technician was quick and thorough.

- Jill Smith

Absolutely satisfied ! Was unable to find a garage door opener installer which we desperately needed. Went to Precision's website, schedule the next day, Saturday, delivery at no extra cost. Selected a window and was told truck would come with a variety of openers to look at for immediate install. Technician (Austin) was fantastic - showed up on tome, was knowledgeable, professional and accommodating, selected a unit and did the install all by himself. Very pleased and would recommend !

- Mark Platz

As most of us know things happen at the most inconvenient times. One of the springs that helps to open and close our garage door broke at 3:45 pm on a Monday afternoon. I called the company that installed this door for help. They could not help me until Wednesday afternoon. So I called Precision door and by 7:30 pm that same Monday evening our garage door was repaired and working perfectly. ENOUGH SAID!!!!!! Thank You, Rick

- Rick Little

Have to say this company went above and beyond in fixing my garage door. Its a company I would rate as a 10. They showed up on time. The installer was very professional and knowledgeable . I wish more company's had this dedication to the buyers satisfaction.

- Richard Hurd

I have used Precision Door, in the past. The person up front doing the answering for customer service is very professional, and on top of things. She serves up a great start to the company, as the first line of assistance. The technician, James, came out, listened to my explanation of what I had done, and explained my situation, to him and was very attentive to my issue. He then was very through in explaining what the apparent issues were, what would be in my best interest to do on my own, since I am a do-it-yourselfer, and then explained my options. He also gave me a rundown of costs and what the different parts situations entailed, based on what my choices were going to be. The company is fortunate to have this very nice and experienced young man working for them. Extremely cordial and professional. I was blessed to have him as my tech.... Thanks again James, and the company. I made a great choice contacting them once again, for my needs.

- Eddie Wood

Carlos was the technician who took the time to walk me through what caused the issue with our door jerking to raise up. His details made it absolutely clear what to look for should this happen again along with other things we need to keep an eye on. Really appreciate the additional time and focus on details during the entire process. Very professional and courteous individual on your team. Will continue to recommend this company to my friends. Great work!!!!

- Chris Davis

Very happy with every step of this process. Easy to set the appointment. Verification/communication was excellent. Arrived as promised. Stefan was honest, polite & professional. He was very patient & took the time to make sure I understood my options. He also made sure I understood how to operate the new equipment. I can not praise him enough. I highly recommend this company & would definitely deal with them again.

- SANDRA D

Fast efficient Came within hours and completely fixed our garage door. Was more expensive than I anticipated but so is everything now a days. The technician was fantastic.

- Suzanne Pawlin

Mostly a preventative maintence job with improved quit operation. Technician was top shelf in both ability and personality.

- Robert Cribbs

What a pleasant interaction with company beginning with making the initial appointment. Larkin, the representative who answered the phone was so pleasant, professional and informative. Josh, the assigned repairman, keep me informed of his estimated time of arrival, was thorough in his explanation of what repairs were needed and had the job completed timely. Very pleased with the experience. Highly recommend the company.

- Janet Pitts

Did a very good job and was polite and knowledgeable

- Joey Deese

Called because garage door would not close. Only had to wait 2 hours, Josh and Brittany were great, had all the parts needed. Finished the job that day. Thank you for everything.

- Bill Miknis

Exceptional customer service. Jackson and Mike were the technicians that helped us. Both went above and beyond for us. Highly recommend.

- Darrell Price

We had great service from Precision with Robert C. Coming out to fix are garage door that came off the track (our error- broom stick handle fell and lodged into track as door was closing ). Fast service as he responded and fixed our issue the same day. Robert called prior to arriving and exceeding our expectations with only fixing what we needed. Robert was professional, courteous, and took time to answer all our questions. Thanks, we our happy customers!

- Holly Noel

Shawn was very professional and courteous. He checked out my concerns and took care of them quickly. All my experiences with Percision have been very positive and I would highly recommend this company. Their techs are the best!!

- George Huckabay

Was charged twice as much as I was quoted over the phone! Felt like I was taken advantage of.

- Renee Barrow

Knowledgeable, efficient and pleasant.

- Michael Ort

I am very glad I contacted Precision. Scheduling the appointment online was way easy and convenient. My technician was James Long and I cannot say enough good things about him. Very polite, friendly, and extremely knowledgeable. He identified the issue immediately and provided us with options to remedy it. One of the things I liked most was that he did not attempt to pressure us into buying anything if we did not eant to. Hein addition, he explained things in a manner we could understand. James is a great representation of Precision!!! He should be cloned. Thank you, James. Thanks Precision.

- Linda Lovett

Baylor was the best! Very friendly and knowledgeable. Great asset to your company!

- Loraine Beymer

Precision had done excellent work for me before when I lived in Pinellas County. I needed work done in Polk County at my newer home. Precision Service person John Duff laid it all out for me as to what was not done properly when my home was built a few years ago. Typically, someone had cut a lot of corners and now I would pay to fix what had broken. John literally had to rebuild everything but the door to get the right system in place for my large double garage door. It wasn't cheap, but quality never is. But now, I have a modern system, sized correctly to do the job, a wifi equipped Genie professional opener, and a much quieter door. I also have a long-term warranty that I know from experience Precision will honor. I would recommend and use Precision again in a New York minute.

- James Chapman

It was a pleasant experience. Josh Page and his helper were very knowledgeable and did a fine job. You could ask Josh about our "Well isn't this a small world" experience. Plus they were neat and respective and polite. Enjoyed the short time we spent and am pleased with the workmanship.

- Deloras Zebrowski

Chris arrived on time and very professional and knowledgeable. He answered all my questions and replaced the Logic Board that was damaged by a power surge. He reprogrammed all my remotes and vehicles. Thank you very much.

- Tony Martone

The tech, Mike F., was on time, explained possible causes for our concern and what measures he would undertake to resolve the issue. Mike explained what work he did and there would be no need to replace part{s} at this time for the parts were under warranty. Mike was courteous, professional and efficient.

- Robert Leh

Jeremy does an excellent job.

- Raymond Tice

Arnold Simpson is a great service tech. I called because of a malfunctioning remote & he discovered a bent spring which would have frozen my door both mechanically & manually. He solved both my issues and as a bonus, programmed my car to operate the garage door. If I need service again, I will request him. Hopefully that won’t be for a loooonnng time.

- Lynn Leveck

10/10 recommend the company Logan Forsyth went above and beyond to help with everything I needed!

- Vivi Baisden