We had Precision upgrade our motor, spring, rollers etc in 2021. Almost 4 years later and after several hurricanes, we needed them to come out and adjust the spring. The technician, Michel, was prompt and polite. He had it fixed within 45 minutes. I was pleasantly surprised that the charge of $259 was zero because this fell under the warranty which I didn't even know we had as part of our purchase. So worth it-professional, reliable, and appts are easy to make.

- Julie Thompson

John was very professional and courteous. He took the time to explain the estimate and show me the parts that needed replacing. Outstanding service.

- Jan Allen

Tech was professional and timely and did a good job taking care of garage door.

- Anna Seitz

My 21 year old garage door opener started losing the code to open for my cars and remotes. I knew I wanted a new heavier duty garage door opener and called Precision, who had done great repairs on broken springs in the past. Manual Planos from Precision arrived and gave me all of my options and had all the parts that I chose on his truck. He quickly set to work and had a new belt drive heavy duty opener installed within 1.5 hours. He did a very clean and efficient installation then walked me through all the set up with the remotes, keypad and my autos. He explained the Iphone app (which was a breeze to set up). Now we have so many options to get in and the new opener is so quiet! I am very pleased with Precision Garage Door and Manuel Planos.

- Mike Mccarty

They fixed my door when it broke. Came quicker and were very pleasant.

- Rochelle Rowles

Our garage door opener stopped working when we came back from visiting our grandchildren, Nothing worked, not the outside keypad, the fobs or even the inside remote. We called Precision and because of the Hurricanes (that's Plural) we had to wait 2 weeks before a technician showed up. The wait did not bother us because we knew they had more extensive issues to deal with. When we had a prior issue they showed up the next day and did a fantastic job which is why we were willing to wait. Fast forward to Wednesday October 16th and Isak Zenzic called to let me know he was on his way. I was at work so my wife dealt with Zenick from the very beginning. Isak investigated the issues and determined that motor was shot, it was the original that was installed in 2007 which amazed him that it worked this long. Anyway Isak presented my wife with 3 options and we chose the one that best suited our needs. He installed the motor in a professional manner and by this time I arrived home. He was SOOOOO patient with two older customers, taking his time, helping us install and then explaining how the app worked. He was kind understanding and gentle, he was just wonderful. Isak is the type of employee you want representing your company. We would recommend Precision and especially Isak for any garage door issues.

- Sam Riveria

Garage door cable broke. Less than four hours later the repairman was here and fixed it in 45 minutes. The price was reasonable, less than I feared it could be. The technician, whose name I regret I didn’t get, was fantastic. This was first class service at its finest.

- Terry Edmunds

Awe! Thanks so much for solving our garagedoor problem. First of all, the technician arrived ahead of time. In addition, he was very professional and courteous. As a matter of fact, I will not hesitate to recommend Precision to others,

- Edith Henderson

Dear Mr. Morales, Thank you for your message. I appreciate the opportunity to work with Precision Overhead Garage Door. Your commitment to customer satisfaction and the importance you place on referrals is commendable and speaks volumes about your business philosophy. I look forward to collaborating and ensuring a positive experience that reflects the high standards you uphold. Best regards, DJ JOHNSON,Sr

- David Johnson

The technician was very knowledgeable and able to fine the problem quickly. He was nice, friendly and address all of my issues. He installed a new opener in less then two hours and I feel confident that I will have a reliable system for tears to come.

- Jason Cooper

The service person that arrived was scheduled for 4-8. Yea! He called and said he'd be here around 3 pm. He really looked for the problem! He investigated the noise we had and tighted the springs and adjusted some other things. I had been told by another service person that we would HAVE to have a new door opener. The door is makes less noise when opening now!!!! Thanks to the servicer.

- NJM

Scheduling my garage door opener installation was easy. The technician arrived on time and gave me two great options to choose. He walked me through the installation process and was done in just over an hour. He talked me through the app and then he personally paired my car's home-link to the new opener. How awesome is that! What a great experience!!

- Daryl Crawford

The technician was quick and thorough.

- Jill Smith

Absolutely satisfied ! Was unable to find a garage door opener installer which we desperately needed. Went to Precision's website, schedule the next day, Saturday, delivery at no extra cost. Selected a window and was told truck would come with a variety of openers to look at for immediate install. Technician (Austin) was fantastic - showed up on tome, was knowledgeable, professional and accommodating, selected a unit and did the install all by himself. Very pleased and would recommend !

- Mark Platz

As most of us know things happen at the most inconvenient times. One of the springs that helps to open and close our garage door broke at 3:45 pm on a Monday afternoon. I called the company that installed this door for help. They could not help me until Wednesday afternoon. So I called Precision door and by 7:30 pm that same Monday evening our garage door was repaired and working perfectly. ENOUGH SAID!!!!!! Thank You, Rick

- Rick Little

Have to say this company went above and beyond in fixing my garage door. Its a company I would rate as a 10. They showed up on time. The installer was very professional and knowledgeable . I wish more company's had this dedication to the buyers satisfaction.

- Richard Hurd

I have used Precision Door, in the past. The person up front doing the answering for customer service is very professional, and on top of things. She serves up a great start to the company, as the first line of assistance. The technician, James, came out, listened to my explanation of what I had done, and explained my situation, to him and was very attentive to my issue. He then was very through in explaining what the apparent issues were, what would be in my best interest to do on my own, since I am a do-it-yourselfer, and then explained my options. He also gave me a rundown of costs and what the different parts situations entailed, based on what my choices were going to be. The company is fortunate to have this very nice and experienced young man working for them. Extremely cordial and professional. I was blessed to have him as my tech.... Thanks again James, and the company. I made a great choice contacting them once again, for my needs.

- Eddie Wood

Carlos was the technician who took the time to walk me through what caused the issue with our door jerking to raise up. His details made it absolutely clear what to look for should this happen again along with other things we need to keep an eye on. Really appreciate the additional time and focus on details during the entire process. Very professional and courteous individual on your team. Will continue to recommend this company to my friends. Great work!!!!

- Chris Davis

Very happy with every step of this process. Easy to set the appointment. Verification/communication was excellent. Arrived as promised. Stefan was honest, polite & professional. He was very patient & took the time to make sure I understood my options. He also made sure I understood how to operate the new equipment. I can not praise him enough. I highly recommend this company & would definitely deal with them again.

- SANDRA D

Fast efficient Came within hours and completely fixed our garage door. Was more expensive than I anticipated but so is everything now a days. The technician was fantastic.

- Suzanne Pawlin

Mostly a preventative maintence job with improved quit operation. Technician was top shelf in both ability and personality.

- Robert Cribbs

What a pleasant interaction with company beginning with making the initial appointment. Larkin, the representative who answered the phone was so pleasant, professional and informative. Josh, the assigned repairman, keep me informed of his estimated time of arrival, was thorough in his explanation of what repairs were needed and had the job completed timely. Very pleased with the experience. Highly recommend the company.

- Janet Pitts

Did a very good job and was polite and knowledgeable

- Joey Deese

Called because garage door would not close. Only had to wait 2 hours, Josh and Brittany were great, had all the parts needed. Finished the job that day. Thank you for everything.

- Bill Miknis

Exceptional customer service. Jackson and Mike were the technicians that helped us. Both went above and beyond for us. Highly recommend.

- Darrell Price

We had great service from Precision with Robert C. Coming out to fix are garage door that came off the track (our error- broom stick handle fell and lodged into track as door was closing ). Fast service as he responded and fixed our issue the same day. Robert called prior to arriving and exceeding our expectations with only fixing what we needed. Robert was professional, courteous, and took time to answer all our questions. Thanks, we our happy customers!

- Holly Noel

Shawn was very professional and courteous. He checked out my concerns and took care of them quickly. All my experiences with Percision have been very positive and I would highly recommend this company. Their techs are the best!!

- George Huckabay

Was charged twice as much as I was quoted over the phone! Felt like I was taken advantage of.

- Renee Barrow

Knowledgeable, efficient and pleasant.

- Michael Ort

I am very glad I contacted Precision. Scheduling the appointment online was way easy and convenient. My technician was James Long and I cannot say enough good things about him. Very polite, friendly, and extremely knowledgeable. He identified the issue immediately and provided us with options to remedy it. One of the things I liked most was that he did not attempt to pressure us into buying anything if we did not eant to. Hein addition, he explained things in a manner we could understand. James is a great representation of Precision!!! He should be cloned. Thank you, James. Thanks Precision.

- Linda Lovett