1(888) 901-0995

Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of Lakeland, FL
has received 48 reviews, averaging 3.00 Stars:
1 2 3 4 5
Review:

I loved that I was able to call and have someone visit that day. The technician was professional and took the time to examine the problem. He confirmed my suspicions and replace the very expensive part. My door opener works great again. However, the part I don't like is that he was upselling me the whole way. When we talked about price, he was pulling prices out of his head, which I found out later, were completely off. Lastly, he signed his invoice "COVID 19" which I felt was inappropriate. The service I was looking for was completed and my door opener works well so I'll probably call you again. Talking to the technician about not upselling me, especially when he doesn't know prices, will go a long way to improving my comfort level in the experience.

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Noah Geer Service Provided:
Garage Door Opener Repair

Repair Technicians: Noah Geer
Review:

Very good service but prices are really high by about 40%

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A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your feedback. We appreciate the opportunity to make this better for you and if there's anything else you need, please don't hesitate to contact us.

Service Provided:
Broken Garage Door Spring Repair

Review:

Job done in satisfactory time. Thought price was too high.

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A Response from: Jim Rapp

Thank you for taking the time to speak to me today. We hope the resolution was satisfactory to you. If there's anything else you need, please feel free to reach out to us anytime.

Comment from: Charles Mackay

The company was very good in working with me on a satisfactory resolution to my response.

Service Provided:
Garage Door Repair

Review:

The technician toke less than 20 minutes to fixed the garage door, he didn't replace any parts and charge us $300 dollars "rip off. We decided to accept the conditios because we all ready wait a day with our cars inside of the garage and we need to go to work.

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A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. I hope that the resolution that we discussed was satisfactory to you. If you have any further questions or concerns, please feel free to contact me at your earliest convenience.

Service Provided:
Garage Door Repair

Review:

Given that fuel isn't hovering in the $4.00 a gallon range, I thought your $20.00 Fuel/Energy Surcharge was over the top, considering your techs supposedly live in the area they serve. Otherwise, the tech's service was great.

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A Response from: Jim Rapp

Thank you for taking the time to speak with me this afternoon. I hope the resolution to your feedback was to your satisfaction. Please contact the office if there is anything else that you need.

Comment from: Rick Beale

After my post, I received a call from Corporate, stating they would refund the fuel surcharge, as the tech didn't mention it. I was emailed the receipt, when I later learned of the surcharge. I suggested they roll it into their base rate, a/k/a "overhead", no pun intended.

Andrew Lachance Service Provided:
Garage Door Repair

Installers: Andrew Lachance
Review:

I was recommended to your company by another business professional for the issue I was having. Water was getting in under my garage door. I was told that the weather seal needed to be replaced and the door setting needed to be adjusted. The tech that came out did replace the seal, however, he did not want to change the setting because I did not purchase the door from Precision. That was disappointing because I don't want the same problem to occur over time. The door is only 1 year old, so I didn't see the issue of making the adjustment. The reason we called Precision is that I was dissatisfied to know that the company that installed our new door did it improperly, so I was looking for a new company. I would think your company would care a bit more about building new customers than worrying about liability issues of working on another companies door. Except for the sticker the tech found, he thought it was a Precision door. So truly, I only got half of my problem fix. Disappointed for sure.

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Carlos Morales - Garage Door Designer Manager Service Provided:
Garage Door Repair

Product:
Rollers

Field Managers: Carlos Morales - Garage Door Designer Manager
Review:

Great job, but I did not know that I needed a permit.

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Craig Earle Service Provided:
Garage Door Repair

Repair Technicians: Craig Earle
Review:

Precision was great, my technician was late.

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Service Provided:
Garage Door Repair

Review:

Couldn't program my car to Car 2 U app.

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Service Provided:
Garage Door Repair

Review:

My technician finished late.

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Service Provided:
Install Garage Doors

Review:

My part needed to be ordered.

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Service Provided:
Install Garage Doors

Review:

Getting a new motor, and I did not know It did not come with a light bulb

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Service Provided:
Install Garage Doors

Review:

Got a new door, didn't know I needed a permit.

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Service Provided:
Install Garage Doors

Review:

Great service, I would have liked my door installed the same day.

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Craig Earle Service Provided:
Garage Door Repair

Repair Technicians: Craig Earle
Review:

Needed a permit

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Carlos Morales - Garage Door Designer Manager Service Provided:
Garage Door Repair

Field Managers: Carlos Morales - Garage Door Designer Manager
Review:

I would have liked my door installed the same day.

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Service Provided:
Garage Door Repair

Review:

good job

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Service Provided:
Garage Door Repair

Review:

My technician finished late.

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Robert Blanchette Service Provided:
Garage Door Repair

Repair Technicians: Robert Blanchette
Review:

My technician finished late.

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Craig Earle Service Provided:
Garage Door Repair

Repair Technicians: Craig Earle
Review:

Great technician, But I wanted my door the same day

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Service Provided:
Garage Door Repair

Review:

They were not able to install my door the same day.

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Service Provided:
Garage Door Repair

Review:

Getting a new door, did not know I needed a permit. Otherwise, great guy

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Service Provided:
Garage Door Repair

Review:

Doug was great, he did finish late.

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Service Provided:
Garage Door Repair

Review:

Ryan was great, but a little late.

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Service Provided:
Garage Door Repair

Review:

I needed a door the same day, but was unable to get one, otherwise great service.

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Service Provided:
Garage Door Repair

Review:

Ben was a great technician, He was unable to program my vehicle to the Car 2 U program.

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Service Provided:
Garage Door Repair

Review:

my technician arrived a few minutes late,

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Carlos Morales - Garage Door Designer Manager Service Provided:
Garage Door Repair

Field Managers: Carlos Morales - Garage Door Designer Manager
Review:

Precision is great, not able to install my door the same day.

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Service Provided:
Garage Door Repair

Review:

Brent was excellent, he was unable to program my car for Car 2 U

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Service Provided:
Garage Door Repair

Review:

Precision was great, but I would have liked a light bulb with my new motor.

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Service Provided:
Garage Door Repair

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Lakeland Area

(863) 940-0906

(863) 940-0906
Winter Haven Area

(863) 420-5673

(863) 420-5673
Davenport Area

(863) 734-8342

(863) 734-8342
Precision Overhead Garage Door
Office: (863) 665-3737
2614 Lakeland Hills Blvd
#4

Lakeland, FL 33805

License

License #
CRC-1329612