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Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of Lakeland, FL
has received 48 reviews, averaging 3.00 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I loved that I was able to call and have someone visit that day. The technician was professional and took the time to examine the problem. He confirmed my suspicions and replace the very expensive part. My door opener works great again. However, the part I don't like is that he was upselling me the whole way. When we talked about price, he was pulling prices out of his head, which I found out later, were completely off. Lastly, he signed his invoice "COVID 19" which I felt was inappropriate. The service I was looking for was completed and my door opener works well so I'll probably call you again. Talking to the technician about not upselling me, especially when he doesn't know prices, will go a long way to improving my comfort level in the experience.
Mike Levy
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service but prices are really high by about 40%
Cricket Properties
A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your feedback. We appreciate the opportunity to make this better for you and if there's anything else you need, please don't hesitate to contact us.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job done in satisfactory time. Thought price was too high.
Charles Mackay
A Response from: Jim Rapp

Thank you for taking the time to speak to me today. We hope the resolution was satisfactory to you. If there's anything else you need, please feel free to reach out to us anytime.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician toke less than 20 minutes to fixed the garage door, he didn't replace any parts and charge us $300 dollars "rip off. We decided to accept the conditios because we all ready wait a day with our cars inside of the garage and we need to go to work.
Diego Viteri
A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. I hope that the resolution that we discussed was satisfactory to you. If you have any further questions or concerns, please feel free to contact me at your earliest convenience.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Given that fuel isn't hovering in the $4.00 a gallon range, I thought your $20.00 Fuel/Energy Surcharge was over the top, considering your techs supposedly live in the area they serve. Otherwise, the tech's service was great.
Rick Beale
A Response from: Jim Rapp

Thank you for taking the time to speak with me this afternoon. I hope the resolution to your feedback was to your satisfaction. Please contact the office if there is anything else that you need.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was recommended to your company by another business professional for the issue I was having. Water was getting in under my garage door. I was told that the weather seal needed to be replaced and the door setting needed to be adjusted. The tech that came out did replace the seal, however, he did not want to change the setting because I did not purchase the door from Precision. That was disappointing because I don't want the same problem to occur over time. The door is only 1 year old, so I didn't see the issue of making the adjustment. The reason we called Precision is that I was dissatisfied to know that the company that installed our new door did it improperly, so I was looking for a new company. I would think your company would care a bit more about building new customers than worrying about liability issues of working on another companies door. Except for the sticker the tech found, he thought it was a Precision door. So truly, I only got half of my problem fix. Disappointed for sure.
Deborah Carkonen
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job, but I did not know that I needed a permit.
Jorge Gonzalez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was great, my technician was late.
Sammie Squad
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Couldn't program my car to Car 2 U app.
Micheala Story
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician finished late.
Janice Baldwin
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My part needed to be ordered.
Roberta Love
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Getting a new motor, and I did not know It did not come with a light bulb
Celly D
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Got a new door, didn't know I needed a permit.
Izzy Jones
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, I would have liked my door installed the same day.
Paula Burns
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed a permit
Mike Jacobs
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would have liked my door installed the same day.
Fred Flint
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

good job
Lenny Campbell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician finished late.
Scott Michaels
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician finished late.
Shane Barrett
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great technician, But I wanted my door the same day
Lloyd Black
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were not able to install my door the same day.
Bruce Walters
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Getting a new door, did not know I needed a permit. Otherwise, great guy
Jim Stover
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Doug was great, he did finish late.
Kathy Blackmon
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan was great, but a little late.
Andy Klein
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed a door the same day, but was unable to get one, otherwise great service.
Sue Parker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ben was a great technician, He was unable to program my vehicle to the Car 2 U program.
David S
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

my technician arrived a few minutes late,
Ray Mora
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is great, not able to install my door the same day.
Sylvia Hodges
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was excellent, he was unable to program my car for Car 2 U
Jose DiCarlo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was great, but I would have liked a light bulb with my new motor.
Kay Mora
Service Provided:
Garage Door Repair
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