Read what people are saying
about Precision Overhead Garage Door
Precision Overhead Garage Door of Lakeland, FLhas received 49 reviews, averaging 3.00 Stars:
Lakeland, FL
Auburndale, FL
I loved that I was able to call and have someone visit that day. The technician was professional and took the time to examine the problem. He confirmed my suspicions and replace the very expensive part. My door opener works great again. However, the part I don't like is that he was upselling me the whole way. When we talked about price, he was pulling prices out of his head, which I found out later, were completely off. Lastly, he signed his invoice "COVID 19" which I felt was inappropriate. The service I was looking for was completed and my door opener works well so I'll probably call you again. Talking to the technician about not upselling me, especially when he doesn't know prices, will go a long way to improving my comfort level in the experience.
- Mike Levy
Mulberry, FL
Very good service but prices are really high by about 40%
- Cricket Properties
Thank you for taking the time to speak with me today regarding your feedback. We appreciate the opportunity to make this better for you and if there's anything else you need, please don't hesitate to contact us.
Auburndale, FL
Job done in satisfactory time. Thought price was too high.
- Charles Mackay
Thank you for taking the time to speak to me today. We hope the resolution was satisfactory to you. If there's anything else you need, please feel free to reach out to us anytime.
The company was very good in working with me on a satisfactory resolution to my response.
Lakeland, FL
The technician toke less than 20 minutes to fixed the garage door, he didn't replace any parts and charge us $300 dollars "rip off. We decided to accept the conditios because we all ready wait a day with our cars inside of the garage and we need to go to work.
- Diego Viteri
Thank you for taking the time to speak with me today regarding your experience. I hope that the resolution that we discussed was satisfactory to you. If you have any further questions or concerns, please feel free to contact me at your earliest convenience.
Lakeland, FL
Given that fuel isn't hovering in the $4.00 a gallon range, I thought your $20.00 Fuel/Energy Surcharge was over the top, considering your techs supposedly live in the area they serve. Otherwise, the tech's service was great.
- Rick Beale
Thank you for taking the time to speak with me this afternoon. I hope the resolution to your feedback was to your satisfaction. Please contact the office if there is anything else that you need.
After my post, I received a call from Corporate, stating they would refund the fuel surcharge, as the tech didn't mention it. I was emailed the receipt, when I later learned of the surcharge. I suggested they roll it into their base rate, a/k/a "overhead", no pun intended.
Lakeland, FL
I was recommended to your company by another business professional for the issue I was having. Water was getting in under my garage door. I was told that the weather seal needed to be replaced and the door setting needed to be adjusted. The tech that came out did replace the seal, however, he did not want to change the setting because I did not purchase the door from Precision. That was disappointing because I don't want the same problem to occur over time. The door is only 1 year old, so I didn't see the issue of making the adjustment. The reason we called Precision is that I was dissatisfied to know that the company that installed our new door did it improperly, so I was looking for a new company. I would think your company would care a bit more about building new customers than worrying about liability issues of working on another companies door. Except for the sticker the tech found, he thought it was a Precision door. So truly, I only got half of my problem fix. Disappointed for sure.
- Deborah Carkonen
Product:
Auburndale, FL
Great job, but I did not know that I needed a permit.
- Jorge Gonzalez
Lakeland, FL
Precision was great, my technician was late.
- Sammie Squad
Davenport, FL
Couldn't program my car to Car 2 U app.
- Micheala Story
Davenport, FL
My technician finished late.
- Janice Baldwin
Auburndale, FL
My part needed to be ordered.
- Roberta Love
Lakeland, FL
Getting a new motor, and I did not know It did not come with a light bulb
- Celly D
Davenport, FL
Got a new door, didn't know I needed a permit.
- Izzy Jones
Haines City, FL
Great service, I would have liked my door installed the same day.
- Paula Burns
Bartow, FL
Needed a permit
- Mike Jacobs
Lakeland, FL
I would have liked my door installed the same day.
- Fred Flint
Haines City, FL
good job
- Lenny Campbell
Lakeland, FL
My technician finished late.
- Scott Michaels
Lakeland, FL
My technician finished late.
- Shane Barrett
Lakeland, FL
Great technician, But I wanted my door the same day
- Lloyd Black
Auburndale, FL
They were not able to install my door the same day.
- Bruce Walters
Mulberry, FL
Getting a new door, did not know I needed a permit. Otherwise, great guy
- Jim Stover
Mulberry, FL
Doug was great, he did finish late.
- Kathy Blackmon
Auburndale, FL
Ryan was great, but a little late.
- Andy Klein
Davenport, FL
I needed a door the same day, but was unable to get one, otherwise great service.
- Sue Parker
Davenport, FL
Ben was a great technician, He was unable to program my vehicle to the Car 2 U program.
- David S
Davenport, FL
my technician arrived a few minutes late,
- Ray Mora
Dundee, FL
Precision is great, not able to install my door the same day.
- Sylvia Hodges
Lakeland, FL
Brent was excellent, he was unable to program my car for Car 2 U
- Jose DiCarlo
Garage door remote control were way overpriced! Didn’t realize I was paying $110 for a remote control! And I had to buy 2. You can get each for less than $20.
- Rajendra & Mabel Sawh