Very prompt. Clearly described the problem and options to fix. Very pleased

- Carol Shutts

My expectations were met to the fullest. The technician Cody was awesome very professional and respectful, he explained everything that I needed done and had it done in a timely matter. I will definitely recommend your company to my Family and Friends.

- Kimberly Branch

I have always used Overhead Door because you are always very professional, on time and polite

- Robert Finnegan

Very quick response. Polite, clean,efficent work. Will highly recomend to anybody. My very best friend and neighbor in Crystal Lake, Illinois who died in 1980 was Jim Rapp

- John Killam

All of my expectations were met. The young man was very nice and knowledgeable about the products. I enjoy doing business with your company.

- Cheryl Bullock

From my scheduling an appointment with Mia, to my experience with Chris who did the repair, everything was timely and professional. Chris arrived right on time, checked the problem and then let me know the repair was covered by my warranty. Chris had me check the repair to ensure I was satisfied before leaving, and I was. I would certainly use Precision again and definitely recommend them to anyone looking for professional garage door installation or repair.

- Charles Mcconnell

Timely response to my need to secure the house. Technician arrived when he said he would, with parts and knowledge to do the job. KEITH IS THE BEST!

- Jerry Fiegel

Chris was very pleasant and informed us as he worked with any changes if needed. He worked until we were satisfied which was a few hours.

- T. Acevedo, jr.

The service rep that came (Chris Poland) was extremely polite and made the repair very quickly! Great job!

- Anthony Massaro

Excellent response and customer service. The technician quickly evaluated the problem and repair was done quickly. Also he was very professional and knowledgeable. Highly recommend this business.

- Frances Weldon

Great job. Service was fast and technician was knowledgeable in the field. Recommend for sure.

- Frank Laga

Robert did an excellent job getting our old garage door back into top shape. He was very helpful in identifying the problems with our door and giving us options for repairing it. Our door is running like new again! Thanks

- Susan Haley

Travis was wonderful, very knowledgeable and very courteous, a valuable employee

- Chris Hayden

Called for service on a Sunday afternoon. Technician, Travis, was prompt, friendly and knowledgeable. He took care of the issue with my door and explained everything to me with options as to what I could do. He fixed the issue and did service on the door. Even though I am the new owner of the home, Precision did not charge me as they had been here before though it had been quite a while. I will definitely use Precision when I need a new door opener or future service.

- Renee Lowe

I have always used your services and you have never disappointed me. However Arnold surpassed my expectations of what I believe excellent customer service should be.

- Linda Frohamnder

The technician, Brian Harmon was absolutely wonderful. Very knowledgeable about his job, friendly, courteous and a definite asset to the company. He took his time explaining EVERYTHING to me and worked quickly but very efficiently. Hopefully, we won't need service for a long time but when we do, we'll absolutely call Precision Overhead Garage Door. They are the best.

- Georgia Salmons

Precision came the same day I called them, the technician was so nice and very knowledgeable. He replaced my garage door opener, explained everything in detail, programmed my car and key pad, he went over all the operational aspects of the new opener. I would highly recommend Precision to replace or repair any garage door opener. I was very pleased with the level of expertise and professionalism!

- Patricia Mccurry

I am thankful for the technical that reset our outside pad. I was missing a step but over 70, climbing up is not always best if not sure.

- Vicki Mcgowen

Of course! It just happened to be December 24th! (Christmas Eve Day!) I pulled out of my garage to take my wife's car to the car wash and when I pushed the garage door remote the garage door went up and down! Yep! Up and down! Well I checked all the things that I could check! And it still the garage door went up & down! We have used Precision before, so I called them (thinking they would be closed for Christmas Eve) Talked to a receptionist who (to my delight!) told me they would be out between 2 and 6 that day! Received a call from Joshua that he was on his way! He arrived about twenty minutes later! I learned with in minutes Joshua was very professional and knowledgeable about his Company and what my needs were! After a three tier quote I approved a new garage door opener that would work for me! Joshua and the fellow tech completed the installation in less time than I imagined. Again very professional! I have to thank Joshua & Precision again for they fine work & professional attitude! And my thoughts! Joshua is a GREAT asset to Precision! Thank You!

- Jan Kalick

My service tech was Stefan Harris. He arrived on time, he was polite and courteous, did a thorough inspection, told me the problem and explained my options. Stefan adjusted the springs and cables lubricated all parts and reset my garage door opener. Everything is now working the way it should.

- Gary Y

We are very appreciative of the high quality work Wayne Madore completed. He came out the same day and had our garage door working again in no time. He is very knowledgeable and we will recommend him to all our family and friends.

- Eric

Precision came to the rescue! You don't realize the inconvenience of not having a garage door open/close at the touch of the button until it doesn't work. Stefan Harris of Precision arrived first thing in the morning and checked it all out. Considering my opener was from 1993, it was time to come up to date! Stefan changed out everything but the garage door. He worked diligently. He was polite, professional, and knowledgeable. And very patient in answering all my questions. From Deseree taking my after hours call to Stefan doing a fantastic job, Precision impressed me. I will always use you in the future, and recommend you to friends.

- Connie S.

The repairman was very professional and informed and showed me the items that need to be replaced. Gave me the amounts it would cost to repair it and explained everything to me before doing the work. It was a Saturday night and he got here around 830pm and when he left my door was working again. Hopefully my door will be working for years to come. But if not I will surely call Precision door again. Thank you very much. And Merry Christmas and a great New Year

- Monique Douglas

Friendly and knowledgeable service technician. Quick response to our request and arrived on time. Fast, friendly service.

- Mike Mullenix

Fast and easy setting up appointment and getting service. Part was on the truck and installation was quick and efficient. Tech has pleasant communication skills.

- Conrad Lewandowski

Thank you for superior service, I am impressed by the thorough evaluation of my door b4 working on it. It operates quieter than it has in years. Glad I called precision doors.

- Terry Clark

I called today and within a couple of hours you were here fixing my problem. Great service and friendly technicians.

- Sandra Rau

This is our 3rd time using Precision and each and every time, we’ve been pleased with the service and the quick response. Our technician today was Logan Forsyth and he was awesome!!! Very knowledgeable and very very personable and friendly. Made our repairs efficiently and quick. Would highly recommend this company.

- Harry Tindell

Have observed many ads for Precision on TV. Experienced problem with garage door on Thanksgiving eve so placed a call to Precision for repair and how quick. When phone call ended repair date, time of service and name of repairman were provided. Serviceman arrived on time, advised door problem and cost to resolve. Work was completed efficiently and professionally. My 11-year old door looks and runs beautifully. Sean Wolf did a super job!!!

- Lynda Dayton

Recommended by a friend. The answers to all your question above is YES. Great all around experience. Received call that they wanted to move my schedule from 4 - 8 PM to 11 AM, Fantastic. The Tech was awesome, courteous and professional. I highly recommend your company.

- Tom Craft