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Read what people are saying
about Precision Garage Door in:

Lakeland, FL

Precision Overhead Garage Door of Lakeland, FL
has received 689 reviews, averaging 4.85 Stars:
Review:

Chris was excellent very kind and professional! Would recommend you to all our friends and neighbors You are are new garage service experts Very happy Please recognize Chris for the great work
Kenneth and paulette Lacote
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Very pleased with the work. Technician was great!
Kay Dolce
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

When I called to schedule an appointment I was surprised that they scheduled evening and weekends. My appt was for 10AM. Matt H called 30 minutes prior to arrival and was promptly there. Inspected the door and gave me a quote of the items needed to make the repair. Matt was courteous, knowledgeable and very professional. The door operates great. Will definitely call again if needed and will recommend Precision Door. It is a pleasure to work with a company that is truely customer oriented. Thanks Again!!!
Mike Lakeland
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very pleased with the result, Chris was very professional, his customer service skills are second to none. Thanks for the quick response.
Dennis Dunn
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very happy with the job and the friendly service from Aronold Simpson
Elmo Mullins
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Same day. Was explained what would be and what could be replaced to make the door best possible. Totally pleased with results Excellent repairman
Lyonel Leonard
Service Provided:
Broken Garage Door Spring Repair
Review:

They deserve the five star rating that I just clicked. We have used your team in the past and your team has never let us down. They are quick to respond and have done a great job every time. They are professional and very personable. I have recommended them to several neighbors and they have utilized them as well.
Paul Baggett
A Response from: Jim Rapp

Thank you for your feedback but I do believe you selected 1 star on accident? If you have any questions or concerns, please call me at your earliest convenience.

Service Provided:
Garage Door Repair
Review:

Your a tech Chris A was great! He offered t o help me over the phone to save me $150. When he arrived at my home he found a major problem with center bearing mount. He had all the repair parts on the truck. Would highly recommend your services. Called your office At 8am and Chris was at my home by 10am! Thank You! T
Mike Merek
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

The guy didn't put the belt back right and I went to,close,the garage and it broke.the guy came back and was had an attitude of oh well it's broke..well its broke because he didn't put it back properly..
Laura Lizotte
A Response from: Jim Rapp

Thank you for taking the time to speak with me regarding your experience. This is not something that we have happen and we are so sincerely sorry. We hope the resolution that we discussed was satisfactory to you. Again, if you have any questions or concerns, please call me.

Service Provided:
Garage Door Repair
Review:

I give 5 stars to Precision Overhead garage door service. I called for garage door repairs and James was out that day. James was very friendly and efficient.
Holly Drawdy
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Call precision garage doors to replace tension springs they came out estimate was 285 then it quivkly escalates to 300 dollars service was good but replacing springs wasn't worth 304 dollars over priced springs and when they come out they start looking for other ways to pad the bill.
Willie Frasier
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Found you online, called and rep came out next day and give me an estimate. serviceman came next morning . removed replaced 40 year old door and installed a new one. everyone from receptionist , to salesman to installation serviceman were excellent. I give you 5 stars on all.
Don Josey
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The technician toke less than 20 minutes to fixed the garage door, he didn't replace any parts and charge us $300 dollars "rip off. We decided to accept the conditios because we all ready wait a day with our cars inside of the garage and we need to go to work.
Diego Viteri
A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. I hope that the resolution that we discussed was satisfactory to you. If you have any further questions or concerns, please feel free to contact me at your earliest convenience.

Service Provided:
Garage Door Repair
Review:

Completely professional.... great job. Would recommend and will to whover needs this work done. Actually, work done was beyond what I had hoped for. Give this guy a raise!
Robert Greene
Service Provided:
Garage Door Repair
Review:

quick response to our call and service person did a good job. however, we were surprised at the expense of the repair.
Brian Kelley
A Response from: Jim Rapp

Thank you for your feedback, we do appreciate it. If you would like, please call Danielle at our Clearwater Administrative office to discuss this further at (727) 524-0001. Thank you again.

Service Provided:
Garage Door Opener Repair
Review:

I called Precision because I heard their advertisement on The Joy FM, a station I am fond of and listen to because I helped build their studio and transmitter facilities and get it on the air over 30 years ago. I wanted to look at reworking the seals to prevent leaves, frogs, lizards and snakes from getting into the garage. I arranged an appointment and their tech, Keith came out to look at my door about 8:30/9:00 AM. We discussed what type of seal to use and how to install it and he then looked at my installation. He noticed that the spring board had pulled away from the wall and the door was in imminent danger of collapsing! Needless to say, I authorized the repair and service work to begin immediately. He even helped clear the space back from the door to give him room to set up his ladders and table. By Noon he was finished with new springs, new nylon rollers, realignment of the track, a new bottom triple seal, lubrication of the track, rollers, and hinges {which had never been done}, and resetting of the limits on the motor. After almost 9 years, the door runs quieter, smoother, and is better sealed than when it was originally installed by another company. I could not be happier! I would definitely recommend Precision and their installer Keith Allen for anyone needing garage door work of any type.
Mike Stukey
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very friendly, competent, thorough, and more importantly he cleaned up his work. He was also here on time. This is the second time we have used precision and would certainly use again (hope not) and would recommend Prestige to others.
Larry Peterson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We contacted Precision based on advertisement and your reviews. Christopher Stephens arrived yesterday to repair our 16 x 7 torsion spring door. He installed new springs, repaired work that wasn't done properly from another company, replaced the cables and rollers and installed a new "silent" Linear door opener. Christopher was very courteous, professional and knowledgeable. He explained everything he was doing. We are extremely happy with the work performed. We love our new opener and plan on replacing the second garage door opener soon. Thank you for providing excellent technicians and for a job well done!
Richard Carter
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Christopher was very knowledgeable about what was needed to repair our actuator.Appreciate this young man and would call for him in the future.An asset to your company and customers. Thank you.
James Harrison
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

great job great installer
Gary Crankshaw
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I used you in past.fast and good service. Thank you service Tech John P. Very thorough.good job.
Linda Burnham
Service Provided:
Garage Door Repair
Review:

I believe that the pricing was excessive. $240 for ball bearings. But I had no choice. It was the weekend and we needed a working garage door. The tech just like the other one last year was curt. In any event, I have a 5 year warranty which I expect it to be honored. Hopefully, I won't have to call you guys again.
David Ramos
Service Provided:
Garage Door Repair
Product:
Springs
Review:

service was excellent. responded early, gave me all options, and fixed my door. John Pappas(the Tech.) was great. He was knowledgeable and very professional. My only problem was that when I received my itemized bill I was charged $20 for a fuel charge. I was not told about this and I feel that your fuel should be your cost. Other than this I recommend them, I have used Precision 3 times before this visit.
Janet Holzinger
Service Provided:
Garage Door Opener Repair
Review:

I called Precision yesterday afternoon because of a broken spring on my garage door. Carlos came out this morning and when he left, my door runs like new!!! Thank you Carlos for a great job with professionalism! I will definitely recommend Precision to everyone.
Steve Apetz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very pleased with the promptness of service and Brian - tech was very personable and could not have been nicer. I was surprised at the cost as I had nothing to compare it to as I needed the work done that day since I could not get the garage to open. Have since heard of a customer that paid significantly less ($200) from Precision for the exact same job but not knowing how different their garage door might have been, I can’t truly judge. I do appreciate being able to work out a few payments to make it easier.
Lori Bruckhein
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

ON 6-6-18 HAD GARAGE DOOR REPAIR . I HAVE USED PRECISION IN THE PAST AND HAD GOOD RESULTS ***** CRAIG EARLE DID A FINE JOB WENT THROUGH THE OPTIONS AND DID A FINE JOB ***** THE DOOR WORKS WELL AFTER THE JOB WAS DONE.
Gene Turchan
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

when I talked to your operator when I called she told me for the cheap 1year springs installed was $120 each,,all fees and taxes were included... guess what she was wrong.. .also the service teck talked me into new cable drums for $50 each,,,wow,,talk about price gouging ...$5.00 drum for $50.00... then you charged me >> Shop Supplies 7% $22.75 38449 Fuel / Energy Surcharge $20.00 Job was done and fast,This is the only plus,, springs were smaller then originals and drums were also cheaper made... No I am not happy...Price gouging and additional charges
Al Pagano
A Response from: Danielle Kilduff

Mr. Pagano, thank you for taking the time to speak with me today. I'm hoping the resolution that we discussed is satisfactory to you. If there is anything else you need, please do not hesitate to contact me again. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Brian is a very professional, competent and polite employee; he is a valuable employee for your company.
John Houle
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

David, your technician, was very prompt and professional. Also very friendly and he completed the job expeditiously. I was pleased with your service.
James Gardner
Service Provided:
Garage Door Repair
Review:

Tech (Kevin) did a great job on our door; we will call Precision again if we need help on door but being retired I hope not real soon
Chuck Dimeler
Service Provided:
Garage Door Repair
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