Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Lakelandhas received 2346 reviews, averaging 4.83 Stars:
Davenport, FL
Lakeland, FL
The garage door can open with remote but can’t close with the remote and someone has to press the key on the wall to close so I called precision garage door becoz there is a sticker on the garage door . This is our first time using this company . The technician told us he has to change the wire and change new set of sensor . I only give 1 star because I found out that the genie sensor set was charged for $242, on Amazon is only $40. I’m sure the price is set by the company , not by technician . I could still accept if the genie sensor is charged $20-$30 more but not 5 times than regular price . I feel like the company take advantage of the customer who doesn’t have knowledge . I totally understand for professional fees is $289 for changing the sensor and wire . The technician Chris is very kind and nice .
- Melantha Aye
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Lakeland, FL
This was a warranty repair. But once your tech gave me other options I felt was more in my favorer, I chose to upgrade to a better spring with another full 7-year warranty starting that day. We use the garage door allot!!! I was given a full credit for the set of springs I previously purchased! The job was done in less than 1 hour. He checked for any other issues I may have and did a maintenance on the rest of the parts of the door. The extra steps it what will keep me a customer for life! Well, that and the warranty!!
- Sharon Nichols
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Repair Technicians: Joshua Figueroa
Winter Haven, FL
Arnold Simpson is a great service tech. I called because of a malfunctioning remote & he discovered a bent spring which would have frozen my door both mechanically & manually. He solved both my issues and as a bonus, programmed my car to operate the garage door. If I need service again, I will request him. Hopefully that won’t be for a loooonnng time.
- Lynn Leveck
Lakeland, FL
From the very courteous, professional lady I spoke with over the phone (I apologize, I cannot remember her name) this experience has taught me a lesson. I originally contacted the company I have previously used for my garage door and received just awful customer service over the phone. I decided to call Precision and am so glad I did. Precision was able to fit me in the same day. John called to let me know how far out he was. When he arrived he was incredibly professional and polite and really knows his stuff. He showed me what he was doing and explained everything. He was a doll to work with. Thank you again John for everything.
- Cheryl Mongoven
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Haines City, FL
Well done. Explained what had to be to fix the problem and did it properly and professionally.
- William Guthrie
Product:
Davenport, FL
My experience with the tech Mike was awesome!!! He was very knowledgeable about everything and wasn’t pushy at all. They came right out and Mike got the job done!! I would highly recommend precision for sure.
- Buck Saylor
Bartow, FL
Christopher Enlow was early, professional, courteous and efficient. I will glad recommend precision overhead garage service to anyone.
- Shy Campbell
Product:
Lakeland, FL
The entire experience with representatives of Precision Doors can only be described as outstanding. It started with the person who answered my call on a mid Saturday morning. She was able to schedule a technician for later in the day. Her notes assisted the technician to be prepared as to what to expect at our home. The technician was professional, courteous, and most importantly competent to analyze the problems, make recommendations and to implement them in a timely and cost effective manner. I would recommend the technician Logan without any hesitation.
- John Cataldo
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Lakeland, FL
Great and timely service. Our tech Baylor did a great job explaining our options and installing our new opener.
- Lisa Raymond
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Auburndale, FL
10/10 recommend the company Logan Forsyth went above and beyond to help with everything I needed!
- Vivi Baisden
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Eagle Lake, FL
We had a great experience with Precision. Keith came out and evaluated our situation and needs. We were given 3 options which was prepared by Keith. His diagnosis of our problem was thorough, and his explanation was easy to comprehend and follow. Keith performed our repairs and installed new equipment quickly and efficiently. He explained what he was doing every step of the way. He was pleasant and accommodating. Keith was great. I would recommend him to others for their garage door needs.
- Steve Stogner
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Winter Haven, FL
Technician was both helpful and knowledgeable and answered all my questions. Shawn allowed me to choose exactly what I needed without any pressure.
- Joe Gibilisco
Product:
Lakeland, FL
Orion was a real pro, and we greatly appreciate that. He explained in detail what was needed now, and why … as well as recommendations for future improvements, and provided a detailed menu with prices. Great, friendly attitude, and knowledgeable. We will ask for him in future.
- Mike Gordon
Lakeland, FL
Chris was here within an hour of my call and was very courteous. He fixed a dent in my garage door so that you can't even tell from the outside that it had been dented. He checked the bolts on the inside of the door and replaced some of them, as well as reinforced the bottom seal, working over an hour in the 90+ degree garage. I was very pleased with his workmanship.
- Mary Harman
Lakeland, FL
I was overjoyed with the professionalism and courtesy of John T. I told him I wanted the door fixed right. I have a very heavy garage door. He gave me two scenarios and the cost of each. He did not pressure me in any way. Precision was recommended to me by two friends and I too will recommend Precision of Lakeland to my colleagues, friends, and family. Thank you for a job well done. Oreen Hajec
- Oreen Hajec
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Field Managers: John Tsangarinos - Field Manager
Lakeland, FL
Top shelf customer service ! Our tech - Brian H.- was prompt, efficient and informative. Solution, plus info and advice -- couldn't ask for more....
- Robert Wymer
Lakeland, FL
Very efficient service and on time for scheduled window. Extremely mannerly young men who knew their business and took care of my problem in a timely manner. Very impressed with the needed service.
- Peggy Stetlet
Lakeland, FL
I chose Precision because of your quick response. Your technician was courteous and worked quickly to fix my door. However, your prices are very very excessively high. Your technician did his best to sell me as many repairs whether really needed or not to raise the total bill. In the end, he gave me a discount for previous visits and also gave me a couple of rollers. I refused to buy your 10-pack of rollers for $410.00 because I found I can buy the same 10-pack for $25 on Amazon. I'll never use Precision again.
- William Martin
Lakeland, FL
I recommend this company for your garage door repairs. The crew was polite and completed the work in a timely manner.
- David Smith
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Repair Technicians: Robert Blanchette
Lakeland, FL
The young men were prompt and efficient to repair our garage door. The work was greatly appreciated.
- Lloyd Brecke
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Lakeland, FL
Very courteous knowledgeable man who fixedly our door today. Would highly recommend your company.
- Linda Eccles
Lakeland, FL
Great service.Wayne took the time and explained my options in a very professional manner. I was very pleased with his work and attention to detail. He made sure I understood before leaving.
- John Scullin
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Winter Haven, FL
EXCELLENT SERVICE!
- Bill Sone
Product:
Davenport, FL
Blue answered the phone and was so courteous, I called at 10:30 on a Saturday. She said she’d have a tech out between 12-4. Alex got here at 12:45, called first, and was so professional. He showed me what was wrong and fixed it with a smile. You have great people working with you, I appreciate the great customer service! Thank you~ Kelli
- Jon/Kelli Robarge
Lakeland, FL
Stefan did a great job and we’re very pleased with him taking care of our issue with the wireless opener.
- Gary Ruhle
Davenport, FL
Daylon our service tech was very helpful on how to take care of our door. Your service appt was within two hours. Outstanding. Will highly recommend.
- Norman
Lakeland, FL
Travis and the administrative assistant gave outstanding customer service ???? Travis very professional and went out of his way to make sure my door was installed correctly ????
- Melodie Driggers
Lakeland, FL
Travis called me when he was about 20 minutes away. when he got here he tested the door and showed me what he thought was causing the problem. He fixed it without hesitation. Absolutely no trial and error, fixed first time around. Thanks Travis you did good! Ken.
- Kenneth Pirkle
Product:
Lakeland, FL
My friend has used Precision before and was satisfied. The technician was very courteous and knowledgeable. I definitely want to thank Derek as he was very helpful and walk me thru the correct procedure and picking the best choice to proceed.
- Johnnie Mcclelland
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Knowledgeable people with an excellent rapport with the customer. Who else is out there that responds to your call and fixes the problem in less than 12 hrs. NO ONE !!!. But Precision !,!
- Norman Nieder