I loved that I was able to call and have someone visit that day. The technician was professional and took the time to examine the problem. He confirmed my suspicions and replace the very expensive part. My door opener works great again. However, the part I don't like is that he was upselling me the whole way. When we talked about price, he was pulling prices out of his head, which I found out later, were completely off. Lastly, he signed his invoice "COVID 19" which I felt was inappropriate. The service I was looking for was completed and my door opener works well so I'll probably call you again. Talking to the technician about not upselling me, especially when he doesn't know prices, will go a long way to improving my comfort level in the experience.

- Mike Levy

Very good service but prices are really high by about 40%

- Cricket Properties

Thank you for taking the time to speak with me today regarding your feedback. We appreciate the opportunity to make this better for you and if there's anything else you need, please don't hesitate to contact us.

Job done in satisfactory time. Thought price was too high.

- Charles Mackay

Thank you for taking the time to speak to me today. We hope the resolution was satisfactory to you. If there's anything else you need, please feel free to reach out to us anytime.

The technician toke less than 20 minutes to fixed the garage door, he didn't replace any parts and charge us $300 dollars "rip off. We decided to accept the conditios because we all ready wait a day with our cars inside of the garage and we need to go to work.

- Diego Viteri

Thank you for taking the time to speak with me today regarding your experience. I hope that the resolution that we discussed was satisfactory to you. If you have any further questions or concerns, please feel free to contact me at your earliest convenience.

Given that fuel isn't hovering in the $4.00 a gallon range, I thought your $20.00 Fuel/Energy Surcharge was over the top, considering your techs supposedly live in the area they serve. Otherwise, the tech's service was great.

- Rick Beale

Thank you for taking the time to speak with me this afternoon. I hope the resolution to your feedback was to your satisfaction. Please contact the office if there is anything else that you need.

I was recommended to your company by another business professional for the issue I was having. Water was getting in under my garage door. I was told that the weather seal needed to be replaced and the door setting needed to be adjusted. The tech that came out did replace the seal, however, he did not want to change the setting because I did not purchase the door from Precision. That was disappointing because I don't want the same problem to occur over time. The door is only 1 year old, so I didn't see the issue of making the adjustment. The reason we called Precision is that I was dissatisfied to know that the company that installed our new door did it improperly, so I was looking for a new company. I would think your company would care a bit more about building new customers than worrying about liability issues of working on another companies door. Except for the sticker the tech found, he thought it was a Precision door. So truly, I only got half of my problem fix. Disappointed for sure.

- Deborah Carkonen

Great job, but I did not know that I needed a permit.

- Jorge Gonzalez

Precision was great, my technician was late.

- Sammie Squad

Couldn't program my car to Car 2 U app.

- Micheala Story

My technician finished late.

- Janice Baldwin

My part needed to be ordered.

- Roberta Love

Getting a new motor, and I did not know It did not come with a light bulb

- Celly D

Got a new door, didn't know I needed a permit.

- Izzy Jones

Great service, I would have liked my door installed the same day.

- Paula Burns

Needed a permit

- Mike Jacobs

I would have liked my door installed the same day.

- Fred Flint

good job

- Lenny Campbell

My technician finished late.

- Scott Michaels

My technician finished late.

- Shane Barrett

Great technician, But I wanted my door the same day

- Lloyd Black

They were not able to install my door the same day.

- Bruce Walters

Getting a new door, did not know I needed a permit. Otherwise, great guy

- Jim Stover

Doug was great, he did finish late.

- Kathy Blackmon

Ryan was great, but a little late.

- Andy Klein

I needed a door the same day, but was unable to get one, otherwise great service.

- Sue Parker

Ben was a great technician, He was unable to program my vehicle to the Car 2 U program.

- David S

my technician arrived a few minutes late,

- Ray Mora

Precision is great, not able to install my door the same day.

- Sylvia Hodges

Brent was excellent, he was unable to program my car for Car 2 U

- Jose DiCarlo

Precision was great, but I would have liked a light bulb with my new motor.

- Kay Mora