Repairs were handled same day as called. Brandon Z was knowledgeable, efficient , and very pleasant to deal with. This was my second repair call over the years with Precision and both were top notch. Highly recommend them. Robert

- Robert Swann

Christopher Enlow was early, professional, courteous and efficient. I will glad recommend precision overhead garage service to anyone.

- Shy Campbell

Next day repair. We’re able to work around my schedule. Very pleasant and knowledgeable technician.

- Anthony Murray

After waiting for over two weeks for service from a different Polk County, Florida garage door company that I had used for many years, I was told that the technician would be here on Thursday. After waiting all day on Thursday and not hearing from him by 3:30 p.m., I knew he was not coming. I then called the office and was assured that he would arrive at my residence that day. By 5:00 p.m., with no call from the technician or the company to explain anything, I knew that I nor my business mattered to them. I immediately called Precision Overhead and was greeted by a very professional young lady who immediately set up an appointment for the next day. She also immediately emailed me the information regarding my 10-2 window for the appointment, the technician’s name and other pertinent information regarding the company and its’ employees. What a difference in companies! I must say that Precision Overhead exceeded my expectations with their “professionalism and caring attitude” from my initial conversation on late Thursday afternoon to early Friday afternoon when everything regarding my garage door worked perfectly. Thanks to this company, I went from No More Waiting and No More Disappointments to Extreme Happiness in a matter of hours! A working garage door is a necessity for me! The technician, Mr. Chris thoroughly explained everything. Due to his expertise and personality, my daughter, Dr. Monique and I trusted him to do his job, to do it right and to do it with excellency! That he did! My overall experience from this company and Mr. Chris was 100%. A+ in all areas! They have “Earned My Business” and I am thankful that they cared enough, with my pay, to expediently meet my needs! I must say that I love my upgraded system and its sleekness! Thanks Precision Overhead Owner, Mr. Rapp for your great leadership and for your great employees who do such an outstanding job! Mr. Chris is the best at what he does! We also loved his great sense of humor! Thanks and Continued Blessings! ~Dr. Sheila Daniels Jones

- Dr. Sheila Jones

I called Precision late on Saturday, looking for an appointment one day the following week. They gave me an appt the very next day....Sunday! The gal on the phone, Brie, was very sweet. And, the service rep was courteous, kind, and took the time to explain things to me. I'm nearly 80 and know nothing about garage doors. The whole process was much less traumatic than I expected due to Josh's kindness and expertise.

- Donna Laskey

I'm very satisfied with the work done on my garage springs by Austin Orton. Nice young man, knowledgeable about the problem and explained everything to me before the work was done. I would recommend this company to friends and family.

- Hector Gutierrez

Chris did a good job! Very professional !

- Brad Hiers

Everything was perfect. 5 stars all the way

- Judy Bobbit

Luke R. was fantastic. He was knowledgeable and helpful when explaining my existing problems. He walked me through a reasonably priced solution and he completed the work that day even though the appointment wasn’t until the later afternoon!Thank you so much for your hard work and kindness!

- Sandra Manley

Our Technician Luke called 20 min. prior to arriving at our house for an evening appointment. That is very accomodating to me, i didnt have to take time off from work and sit around waiting, as you usually do. He troublshooted the issue, and found the problem right away. He went over a couple of options we could take. He had the replacement part on his van, again very efficient, not having to order parts and come back. We elected to do the repair, and he was done within 30 minutes. He lubed all the moving metal parts and gave me some useful information on preventative maintainance. That to me is very professional because the unit was not purchased from them, or covered by any remaining warranty. We discussed some pricing on new equipment if needed down the road, and paid with my debit card. I would for sure use precision again, and recommend them to my friends and neighbors.

- Tom Tuttle

Knowledgeable Personnel easy to understand took time to explain the situation and what to look for to keep my garage door working properly!

- Linda Vaughn

Came out quickly and fixed door promptly, all having parts needed on the truck.

- Thomas Pesch

Great response and service Tech

- Tom Mcfadyen

The technician was courteous, knowledgeable and professional. Fixed my garage door quickly. Highly recommended company.

- Jose Garcia

My appointment was between 2 and 6:00 p.m. but Chris Carelas called me just before 2:00pm and was here within 20 to 25 minutes, He was very Knowledgeable to my questions answered them very quickly and got right to work. I chose Precision garage door company to fix my Garage door because they had installed the motor and I knew from their reviews that they would be the best company for the Job. Thank you Chris Carelas for the Awesome Job! ?????

- Linda Vaughn

James was very personable and knew what he was doing! I do have a concern about the final invoice. The difference between the 3 repair options increased by $200.00 with the final invoice! I give James the highest praise for his work, but the difference in final cost will bring down my overall rating!

- Phil Pearson

Thank you for taking the time to speak with me today. I'm glad we were able to resolve your issue. If there's anything else you need, please feel free to contact me.

I want to thank you for assigning Brian H to repair our Garage Door, he did a great job and was fast and neet does his job well. The door is working fine. Brian's job was well done. Thanks, Brian, Excellent customer service. Explained what needed to be done and did the job well.

- Luz Berenguer

The gentleman that installed my garage door was very professional and the best when installing the door. He called and stated when he would arrive and one he arrived. never stopped until the entire door was installed. Thank You for everything you did.

- Marshall Douberley

Door broke Friday, came Saturday and fixed it. Something was wrong Sunday, came today and fixed. Works like a charm. Thanks

- Fred Egli

I have been a customer, for a longtime. Your company always give me good, dependable service.

- Tanya Bennett

Great customer service and skills to repair garage doors.

- Saralyn White

Called around got several Quotes . This was the best price around and customer experience. The Technician Robert Trotter was very professional and didn't try to up sale me on anything that wasn't broken or wore out. He was very Knowledgable and didn't mind answering the questions I asked.

- Robert Henderson

James was excellent! Very professional and prompt! Even swept my garage floor!! Very happy with the service

- Fay Mulkey

I called at 7:45 am about a non-working door opener and by 9:15 am, a technician {Chris C.} was on site. He checked out my opener and offered both potential repair costs of a 28 year old opener and costs of a new one. I elected the new one. Chris was quick and efficient with the installation and by 11:15 he was done. I was very pleased with the quality and quantity of work. Thank you all very much, especially Chris.

- Bobby Pitman

Joe Phillips, has excellent customer service knowledge. He was very friendly and did a very good job. I have been a customer for several years.

- Tanya Bennett

Thanks Precision Garage Door Co. for your quick response and fixing my door the same day I called. Great service with a friendly and knowledgeable service tech.

- Marty Wilson

Very professional and efficient. Explained all details to my understanding.

- Donovan Watson

Good, clean, professional service. Good job!

- Jim Delth

Thank you for the quick response and service!

- David and Katelyn Spangler

he is absolutely wonderful, very polite and I have never had anyone like that in his life! I will also refer us to other people. Thanks

- Wayne Mundy