The garage door can open with remote but can’t close with the remote and someone has to press the key on the wall to close so I called precision garage door becoz there is a sticker on the garage door . This is our first time using this company . The technician told us he has to change the wire and change new set of sensor . I only give 1 star because I found out that the genie sensor set was charged for $242, on Amazon is only $40. I’m sure the price is set by the company , not by technician . I could still accept if the genie sensor is charged $20-$30 more but not 5 times than regular price . I feel like the company take advantage of the customer who doesn’t have knowledge . I totally understand for professional fees is $289 for changing the sensor and wire . The technician Chris is very kind and nice .

- Melantha Aye

This was a warranty repair. But once your tech gave me other options I felt was more in my favorer, I chose to upgrade to a better spring with another full 7-year warranty starting that day. We use the garage door allot!!! I was given a full credit for the set of springs I previously purchased! The job was done in less than 1 hour. He checked for any other issues I may have and did a maintenance on the rest of the parts of the door. The extra steps it what will keep me a customer for life! Well, that and the warranty!!

- Sharon Nichols

From the very courteous, professional lady I spoke with over the phone (I apologize, I cannot remember her name) this experience has taught me a lesson. I originally contacted the company I have previously used for my garage door and received just awful customer service over the phone. I decided to call Precision and am so glad I did. Precision was able to fit me in the same day. John called to let me know how far out he was. When he arrived he was incredibly professional and polite and really knows his stuff. He showed me what he was doing and explained everything. He was a doll to work with. Thank you again John for everything.

- Cheryl Mongoven

The entire experience with representatives of Precision Doors can only be described as outstanding. It started with the person who answered my call on a mid Saturday morning. She was able to schedule a technician for later in the day. Her notes assisted the technician to be prepared as to what to expect at our home. The technician was professional, courteous, and most importantly competent to analyze the problems, make recommendations and to implement them in a timely and cost effective manner. I would recommend the technician Logan without any hesitation.

- John Cataldo

Great and timely service. Our tech Baylor did a great job explaining our options and installing our new opener.

- Lisa Raymond

Orion was a real pro, and we greatly appreciate that. He explained in detail what was needed now, and why … as well as recommendations for future improvements, and provided a detailed menu with prices. Great, friendly attitude, and knowledgeable. We will ask for him in future.

- Mike Gordon

Chris was here within an hour of my call and was very courteous. He fixed a dent in my garage door so that you can't even tell from the outside that it had been dented. He checked the bolts on the inside of the door and replaced some of them, as well as reinforced the bottom seal, working over an hour in the 90+ degree garage. I was very pleased with his workmanship.

- Mary Harman

I was overjoyed with the professionalism and courtesy of John T. I told him I wanted the door fixed right. I have a very heavy garage door. He gave me two scenarios and the cost of each. He did not pressure me in any way. Precision was recommended to me by two friends and I too will recommend Precision of Lakeland to my colleagues, friends, and family. Thank you for a job well done. Oreen Hajec

- Oreen Hajec

Top shelf customer service ! Our tech - Brian H.- was prompt, efficient and informative. Solution, plus info and advice -- couldn't ask for more....

- Robert Wymer

Very efficient service and on time for scheduled window. Extremely mannerly young men who knew their business and took care of my problem in a timely manner. Very impressed with the needed service.

- Peggy Stetlet

I chose Precision because of your quick response. Your technician was courteous and worked quickly to fix my door. However, your prices are very very excessively high. Your technician did his best to sell me as many repairs whether really needed or not to raise the total bill. In the end, he gave me a discount for previous visits and also gave me a couple of rollers. I refused to buy your 10-pack of rollers for $410.00 because I found I can buy the same 10-pack for $25 on Amazon. I'll never use Precision again.

- William Martin

I recommend this company for your garage door repairs. The crew was polite and completed the work in a timely manner.

- David Smith

The young men were prompt and efficient to repair our garage door. The work was greatly appreciated.

- Lloyd Brecke

Very courteous knowledgeable man who fixedly our door today. Would highly recommend your company.

- Linda Eccles

Great service.Wayne took the time and explained my options in a very professional manner. I was very pleased with his work and attention to detail. He made sure I understood before leaving.

- John Scullin

Stefan did a great job and we’re very pleased with him taking care of our issue with the wireless opener.

- Gary Ruhle

Travis and the administrative assistant gave outstanding customer service ???? Travis very professional and went out of his way to make sure my door was installed correctly ????

- Melodie Driggers

Travis called me when he was about 20 minutes away. when he got here he tested the door and showed me what he thought was causing the problem. He fixed it without hesitation. Absolutely no trial and error, fixed first time around. Thanks Travis you did good! Ken.

- Kenneth Pirkle

My friend has used Precision before and was satisfied. The technician was very courteous and knowledgeable. I definitely want to thank Derek as he was very helpful and walk me thru the correct procedure and picking the best choice to proceed.

- Johnnie Mcclelland

Technician was very knowledgeable and customer oriented.

- Dennis Paul

John Duff was very professional. He did an excellent job.

- Walt Arnold

We called Precision because we have had excellent service from them before. This time our door stopped working on a Saturday and they came that same Saturday. (Wow) The person answering our call was very nice. The technician named Dalton was courteous, after examining the problem explained what he was going to do first (which fixed the problem), and then repaired it quickly and quietly by installing new sensors which were still under warranty. He was a gentleman and very respectful (something I find not present all the time nowadays); he even called to let us know he would be 15 minutes late in arriving - very nice. Our experience from beginning to end was wonderful. So we will continue to call Precision whenever we need service or new products that they deal in. Thank you Dalton, and thank you Precision.

- John and Sarah Ferrence

When you are trapped inside your house, or you can't get into your house because your garage door won't open, you must call Precision. They come quickly. They bring what they need with them. They work quickly and efficiently. They stand behind the products they sell. I can't imagine calling any other company!

- Susan Cuzzort

We were in need of repairing our garage bay door due to damage on the upper left spring drum. We called Precision Inc to see if they could repair our door and they were fast to respond. Within a day they had two repair technician repairing our door. They both were professional and super nice while in our facility. I recommend them to anyone that needs any repairs on garage doors.

- Juan Garcia

Sir or Madam, I chose your firm for this work because you supplied me with a new garage door and opener about four years ago. I was favorably impressed with your prompt service and the quality of your products and your service people. When we need service on our door or opener, we will always contact your company. Your technician Alex is a very nice and knowledgeable young man. He did not disappoint me. I will always be glad to recommend Precision to a friend or neighbor. Thank you very much, Bill Bracey 5848 Crane Drive Lakeland, FL. 33809

- William Bracey

As always, you guys are great and excellent. Mike, awesome customer service great person to talk with. We have been using PGD for the last 15 years thank you.

- William Lattimore

Wonderful experience. Alex was very professional and helpful in explaining what my options were and did a great job installing the new equipment. Fabulous company to work with.

- Kerry Bodolay

I called Precision with the issue of my garage door not staying closed. Keith was my technician , and he arrived shortly after my call. He was great! He was polite, explaining the problem, and making the repair in a timely fashion. I have always had great experiences with the technicians at Precision Door. I would highly recommend them.

- Cynthia Rihm

Chis and Derrick got right to work on how to fix my door. And what they needed and explained it to me very well. I would use this company again and tell people this is the company to deal with. They gave me all my options on how to pay some people do not have the funds we do to pay so they would have worked with me on other pay options. In closing Chris is a great mentor for your new talent don't lose him.

- Bobby Burlanachi

Thank you guys for coming to my rescue the same day I called for a Technician! Austin was so kind and provided a thorough assessment of what was needed for repair and also caught an issue with my tension cable that needed replacing due to fraying. He is extremely knowledgeable and was able to get everything handled that needed addressing. Thanks Austin!

- Tiffany